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“Beware the sauna area” 3 of 5 stars
Review of Ramada Plaza Haihua Hangzhou

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Ramada Plaza Haihua Hangzhou
4.0 of 5 Hotel   |   No.298 Qingchun Road, Hangzhou 310006, China (Xihu Resort)   |  
Hotel amenities
Ranked #92 of 1,900 Hotels in Hangzhou
Milano
Top Contributor
69 reviews 69 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
59 helpful votes 59 helpful votes
“Beware the sauna area”
3 of 5 stars Reviewed January 13, 2013 via mobile

This hotel is near the lake, a great attraction for Chinese people too. The building seems new and clean, the atrium is large. English is not well spoken, invoices are in Chinese. There is a pool and a sauna. I tried the sauna but it didn'd seemed really clean. There were towels inside occupying all the seats, of course i used a clean one. There was a waiter outside. He was continously asking something (in a bad English). He had 2 objectives: a tip for him (i gave him 2 eur, billed with the room) and to sell a massage. Everyone in China is selling massages to western people, this has been the first time that happened inside an hotel. The room was large and clean enough. Matresses were good. There was a safe, a frigo bar and ... something useful (and very expensive) in case you had night visits!
Breakfast was good. I paid 50 eur for the room (see pictures). In summary, an average Chinese hotel, I can suggest it but if you try sauna be careful!

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Arnhem, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed January 11, 2013

The hotel has grown old since we've been here about 6 years ago. It is not a bad hotel, but it is not very good either. Take a room with a lakeview, we had a room on the other site which had a view at an indoor courtyard. We didn't get any fresh air, which was no fun because the airco created a very dry atmosphere.
The restaurant is not very good. We didn't have breakfast because, despite of what we expected, it wasn't included and compared to the roomprices, very expensive. We tried the buffet once at dinnertime, that wasn't very good, we didn't like trying the a la carte-menu.
This all sounds bad, but it is not a bad hotel, just not very good.

Room Tip: Take one with lakeview
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanjing, China
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2013

This hotel is a disgrace to the Ramada chain. This dated hotel has staff that do absolutely nothing when it has guests smoking on a non-smoking floor. Instead of dealing with the issue they suggested moving us to a different room when it was already 11pm at night. Terribly dissappointed...thanks Ramada for ruining my wife's Christmas gift.

Room Tip: Don't book there unless you're a chain smoker.
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  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
1 of 5 stars Reviewed December 12, 2012

Hotel is old and outdated. Room was dirty. Bed was Hard. Staff did not speak any english. Foods that should have been hot were cold and food that should have been cold were hot. The hotel is not located in a good part of town. Stay some place else. There are better hotel in Hangzhou.

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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UK
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 19, 2012

A one time opulent hotel that is now looking rather worse for wear. Room was executive king non-smoking, tiny room by modern standards, poor sound proofing could hear traffic all of the time (China never sleeps outside this hotel). All looking rather dated and walking through corridors is smokey, due to smoking rooms on same level as non-smoking which baffled me. Everywhere smells of stale cigarettes.
Plus side is nice choice of breakfast and places to eat. Very overpriced in my opinion as you can walk outside and eat for half price in similar surroundings.
As usual any imported beers are shockingly overpriced, but then again a coffee was expensive as well.
I got a lakeview room, I'll try and upload photo - yeah you can see the lake...just behind that huge building and that huge building and if you squint.

Room Tip: Goodluck - I don't think there are any as all sides have very busy roads on them and traffic is...
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Top Contributor
59 reviews 59 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed October 31, 2012

A business hotel which also caters to tour groups, it is located near West Lake, a park with jogging trail (map provided in room) and shops/restaurants nearby but the smell of cigarette smoke permeated the lobby, halls and rooms. My non-smoking room #361 came with smokey smell, ash trays and matches so I switched to non-smoking room #691. It smelled fresher but at the end of the hallway was a cigar smoking lounge for hotel guests. Fortunately, while the hallway reeked of smoke my room was okay. Two bottles of water per person per day were supplied by the hotel for drinking and brushing teeth because the tap water was not considered potable. The extensive buffet breakfast had both Western and Chinese selections as did the evening buffet dinner which was excellent – much better than expected ‘hotel food’ and far superior to what we were served at many touristy restaurants throughout this tour of China. My room air conditioning shut off after midnight in what is probably hotel money-saving policy. At 2:00 AM a group of overly-refreshed men, yelling to each other because all drunks must be deaf, returned to their rooms on the 6th floor. After about five minutes all was quiet. If you are a non-smoker, check out your room at the Ramada Plaza before settling in. If you are a smoker, rejoice you are among friends.

Room Tip: If your room smells of smoke, ask for a different one.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 24, 2012

Definitely a shabby old hotel that has seen it's time come and gone. It's tired and although fairly tidy, it just doesn't seem like the Ramada has been steam cleaning carpet and disinfecting the place. The hallways and rooms are all dimly lit with dark carpeting so the hotel doesn't convey a sense of fresh and bright. I came away from my two day stay with four bug bites (fleas?) on my feet that definitely came from the bedroom.

Stay here only if you are in town for a short amount of time and want to be near West Lake. I stayed in a room on the fourth floor that faced the main street, Qingchun Road. It was definitely noisy but I wore earplugs and that took care of the sounds.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Haihua Hangzhou

Address: No.298 Qingchun Road, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou > Xihu Resort , Downtown , Xiacheng District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Luxury Hotel in Hangzhou
#104 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Plaza Haihua Hangzhou 4*
Official Description (provided by the hotel):
Ramada Plaza Hangzhou Haihua is a four star international hotel overlooking the north eastern shore of the famous West Lake adjacent to the city's commercial center. ... more   less 
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Also Known As:
Ramada Plaza Hangzhou Hotel Hangzhou
Ramada Hangzhou
Hangzhou Ramada

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