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“Old and dated.....business travellers don't bother - stay across river” 2 of 5 stars
Review of Ramada Plaza Haihua Hangzhou

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Ramada Plaza Haihua Hangzhou
4.0 of 5 Hotel   |   No.298 Qingchun Road, Hangzhou 310006, China (Xihu Resort)   |  
Hotel amenities
Ranked #144 of 1,893 hotels in Hangzhou
UK
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Old and dated.....business travellers don't bother - stay across river”
2 of 5 stars Reviewed November 19, 2012

A one time opulent hotel that is now looking rather worse for wear. Room was executive king non-smoking, tiny room by modern standards, poor sound proofing could hear traffic all of the time (China never sleeps outside this hotel). All looking rather dated and walking through corridors is smokey, due to smoking rooms on same level as non-smoking which baffled me. Everywhere smells of stale cigarettes.
Plus side is nice choice of breakfast and places to eat. Very overpriced in my opinion as you can walk outside and eat for half price in similar surroundings.
As usual any imported beers are shockingly overpriced, but then again a coffee was expensive as well.
I got a lakeview room, I'll try and upload photo - yeah you can see the lake...just behind that huge building and that huge building and if you squint.

Room Tip: Goodluck - I don't think there are any as all sides have very busy roads on them and traffic is...
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Ottawa
Top Contributor
58 reviews 58 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed October 31, 2012

A business hotel which also caters to tour groups, it is located near West Lake, a park with jogging trail (map provided in room) and shops/restaurants nearby but the smell of cigarette smoke permeated the lobby, halls and rooms. My non-smoking room #361 came with smokey smell, ash trays and matches so I switched to non-smoking room #691. It smelled fresher but at the end of the hallway was a cigar smoking lounge for hotel guests. Fortunately, while the hallway reeked of smoke my room was okay. Two bottles of water per person per day were supplied by the hotel for drinking and brushing teeth because the tap water was not considered potable. The extensive buffet breakfast had both Western and Chinese selections as did the evening buffet dinner which was excellent – much better than expected ‘hotel food’ and far superior to what we were served at many touristy restaurants throughout this tour of China. My room air conditioning shut off after midnight in what is probably hotel money-saving policy. At 2:00 AM a group of overly-refreshed men, yelling to each other because all drunks must be deaf, returned to their rooms on the 6th floor. After about five minutes all was quiet. If you are a non-smoker, check out your room at the Ramada Plaza before settling in. If you are a smoker, rejoice you are among friends.

Room Tip: If your room smells of smoke, ask for a different one.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 24, 2012

Definitely a shabby old hotel that has seen it's time come and gone. It's tired and although fairly tidy, it just doesn't seem like the Ramada has been steam cleaning carpet and disinfecting the place. The hallways and rooms are all dimly lit with dark carpeting so the hotel doesn't convey a sense of fresh and bright. I came away from my two day stay with four bug bites (fleas?) on my feet that definitely came from the bedroom.

Stay here only if you are in town for a short amount of time and want to be near West Lake. I stayed in a room on the fourth floor that faced the main street, Qingchun Road. It was definitely noisy but I wore earplugs and that took care of the sounds.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 20, 2012

The staff at the hotel were friendly and you notice this the moment you arrive at the hotel. Absolutely every staff I encountered at this hotel was warm, friendly and professional. I had such an enjoyable stay here and would definitely recommend it. The other benefit is that it is a walking distance to West Lake. You can book tickets to the West Lake show here and they don’t charge a booking fee!

I have a halal diet and there seemed to be no restaurants serving only fish or vegetarian dishes nearby so I returned and ate at the Malaysian restaurant at the hotel. They went out of their way to accommodate my diet at the restaurant and the food was lovely.

There are limited taxis in the evening so if you stay to watch the West Lake show the hotel recommended I walk back via Bai road, which takes about an hour to get back to the hotel. This was a really pleasant, scenic walk and I’m glad I took their recommendation and did that. It is especially nice if you are a couple as it is a romantic location for a walk.

Other points, there is a tourist bus stop around the corner from the Hotel, and if you are not on a special diet then there are many restaurants nearby, although I found the hotel restarurants were good and reasonably priced.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bologna
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 30, 2012

nice hotel with a very good restaurant. they serve also fresh food cooked at the moment. the hotel is placed very near the famous lake and in a very good position to visit the town and shopping area. room standard, good enough but nothing special. the hotel has a good bar service and very nice waiters.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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oxford
Top Contributor
60 reviews 60 reviews
44 hotel reviews
Reviews in 50 cities Reviews in 50 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed September 26, 2012

An OK type hotel with facilities and hotel staff better than many 4 star western hotels.

Location is on a busy road but noise was not a problem and nearby lake with musical water jets was a great attraction

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Schwaz, Austria
Top Contributor
69 reviews 69 reviews
50 hotel reviews
Reviews in 50 cities Reviews in 50 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed September 19, 2012

This hotel is a former top model now well into middle age. Guest rooms and bathrooms are smaller in size and though fairly well maintained show signs of age. There are great views on the top executive floor out over the city and the lake, but most rooms offer city/street views - including overlooking the nearby construction site of a new hotel. Nights were however very quiet. Found the hotel staff generally spoke some English and were friendly and helpful. Meals at the western restaurant were well prepared and presented.

In all, if you can get a good rate and secure a non smoking room on an upper floor, this is a good value place to stay. As others have noted it appeared some floors and/or rooms were not truly non smoking, but in some cloudy area in between.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Ramada Plaza Haihua Hangzhou

Address: No.298 Qingchun Road, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou > Xihu Resort , Downtown , Xiacheng District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Luxury Hotel in Hangzhou
#92 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Plaza Haihua Hangzhou 4*
Official Description (provided by the hotel):
Ramada Plaza Hangzhou Haihua is a four star international hotel overlooking the north eastern shore of the famous West Lake adjacent to the city's commercial center. ... more   less 
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Also Known As:
Ramada Plaza Hangzhou Hotel Hangzhou
Ramada Hangzhou
Hangzhou Ramada

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