We booked for three nights in February and were excited when we entered into a large, well-decorated lobby with a pianist playing. But the hotel was a disappointment. First, they didn’t have the room we requested so put my husband and I in a room with two beds. Then the bathroom smelled like a sewer, so they sent someone to pour boiling water down the drain. After two nights the bathroom ceiling started leaking so they moved us to another room, which they referred to as an “executive suite” but was in fact an identical room with two beds and a slightly different wood on the walls. The “tea house” on the 7th floor is extremely expensive. The foot massage on the first floor was expensive when you factored in the tip, unusual in China but apparently expected here. The hotel charges for in-room internet access. The only thing I found going for this hotel was its location, directly across the street from West Lake. Also, the beds were soft. As other reviewers reported more positive experiences, I want to make sure I'm discussing the same Lakeview Hotel. The place I stayed: www.lakeviewhotelhz.com, 2 Huancheng Xilu
