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“A Tale of Two Properties” 2 of 5 stars
Review of Friendship Hotel Hangzhou

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Friendship Hotel Hangzhou
4.0 of 5 Hotel   |   No.53 Pinghai Road, Shangcheng District, Hangzhou 310006, China   |  
Hotel amenities
Ranked #55 of 1,963 Hotels in Hangzhou
4.0 of 5 stars 190 Reviews
Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“A Tale of Two Properties”
2 of 5 stars Reviewed May 4, 2013 via mobile

The Friendship Hotel is really two places. The first is a hotel with lovely, well maintained public spaces, a very nice revolving restaurant serving a good breakfast ( and I don't, as a rule, eat in places that revolve). The other is a hotel with grim, shabby rooms, though with a very nice view, moldy bathroom caulking, and peeling paint in the shower, not to mention no wifi and none of the TV channels promised on the lost next to the remote. And this is not a budget hotel, but claims to be a four star property. The location, 2 blocks from West Lake is very nice, however. It is unclear to me how one hotel could be both so nice and so awful.

Stayed April 2013, traveled with friends
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190 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Luzon, Philippines
Top Contributor
123 reviews 123 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 7, 2013 via mobile

This hotel was recommended by my supplier, and the hotel never failed my expectations.

The location was great, you're near the shopping area and 5 minutes walk to the west lake / Xihu.

They have a revolving restaurant in the 20th floor which gives you a great view of the city. Hangzhou is actually a relaxing city and having a view like that to start your day sets you on track. They have a nice variety of selection and is good.

The room is nice although small. The bathroom design is unique. Rooms clean, pillows and bed are comfortable. The room we had wasn't in the pictures from their website or google, but definitely better than what you can see online. Sorry guys I forgot to take pictures.

This hotel is nice, could better if the price is a bit lower, or the room a bit bigger. Definitely recommendable.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Medan, Indonesia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 12 cities Reviews in 12 cities
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed January 20, 2013

The hatel located close to the lake, and can be reached by walking. I stayed 4 nights for business trip with my colega and my team (for factory test) at Hangzhou. The breakfast is available at the top of the hotel rotating 360 degree, so we can see a good view around the hotel. The food is served with many kinds choices of food. The room is clean and comfortable. The bathroom is (too) small (in my opinion and experience), others facilities seems good. There are at least three restaurant; at the top, at the loby and at 18th (? Not sure the floor level) japanese restaurant.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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singapore
Top Contributor
50 reviews 50 reviews
37 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed January 3, 2013 via mobile

My first impression upon stepping into the room was that it looks really dated. Nonetheless, the room was clean and adequate for a two days stay. No wifi in rooms. Front desk was efficient but unfriendly. Walking distance to the west lake and shopping centres.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Wellington, New Zealand
Top Contributor
51 reviews 51 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 25, 2012

I found this hotel really comfortable and cheap place to stay. The rooms are spacious and the bed was large. The decor was slightly dated but did bother me. I also found the location quite convenient as I could catch a taxi any time of the day and also most taxi drivers know the hotel - although I carried a taxi card with me which is written in Chinese.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sydney
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 10, 2012

The rooms in this hotel are a good size, well appointed, modern and unique. The elegant designs of the rooms is unlike anything I've ever seen in a hotel before. The way the bathroom opens up on 2 sides make very good use of the space, and makes the room seem even larger. There is a revolving restaurant on the top floor which gives spectacular views of West Lake and copious amounts of choice of what you want to eat. They even give you free calls anywhere in China.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jakarta, Indonesia
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 25, 2012

The hotel is strategically located within few minutes walk to west lake. Out from lobby to the left just walk straight ahead and here you are at west lake. Along the street there are also a bakery, a local western fast food chain restaurant and small street where you can find small local restaurants. The hotel also provide a booklet of hangzhou guide book with a map. The room was clean nice comfy bed strong shower,standard hotel amenities with few oranges as one of the complimentary. From the room can see west lake from far. Arriving at the hotel from the airport at midnight, the taxi driver got lost a little bit because of the one-way road. But we print out hotel map and address in Chinese with hotel phone number so with this we found it in short.
We asked hotel staff to help us find taxi to airport on 5pm which said to be rush hour but taxi can be found in just few minutes. you can also exchange smaller notes here. Overall we are happy and will return and recommended

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Friendship Hotel Hangzhou

Address: No.53 Pinghai Road, Shangcheng District, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#15 Business Hotel in Hangzhou
#43 Luxury Hotel in Hangzhou
#76 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Friendship Hotel Hangzhou 4*
Number of rooms: 230
Official Description (provided by the hotel):
Friendship Hotel Hangzhou is a four-star Zhejiang, China hotel that offers plush accommodation and business and leisure facilities. Its convenient location near the Hangzhou's central business district is an advantage to traveling executives. This Shenzhen hotel also boasts an extensive roster of banquet halls and meeting rooms ideal for various events. ... more   less 
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Also Known As:
Hangzhou Friendship Hotel

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