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“Nice and comfortable” 4 of 5 stars
Review of Friendship Hotel Hangzhou

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Friendship Hotel Hangzhou
4.0 of 5 Hotel   |   No.53 Pinghai Road, Shangcheng District, Hangzhou 310006, China   |  
Hotel amenities
Ranked #31 of 1,900 hotels in Hangzhou
Wellington, New Zealand
Top Contributor
51 reviews 51 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
“Nice and comfortable”
4 of 5 stars Reviewed December 25, 2012

I found this hotel really comfortable and cheap place to stay. The rooms are spacious and the bed was large. The decor was slightly dated but did bother me. I also found the location quite convenient as I could catch a taxi any time of the day and also most taxi drivers know the hotel - although I carried a taxi card with me which is written in Chinese.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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181 people have reviewed this hotel

Traveler rating
    56
    96
    21
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Spanish first
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English first
Sydney
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 10, 2012

The rooms in this hotel are a good size, well appointed, modern and unique. The elegant designs of the rooms is unlike anything I've ever seen in a hotel before. The way the bathroom opens up on 2 sides make very good use of the space, and makes the room seem even larger. There is a revolving restaurant on the top floor which gives spectacular views of West Lake and copious amounts of choice of what you want to eat. They even give you free calls anywhere in China.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 25, 2012

The hotel is strategically located within few minutes walk to west lake. Out from lobby to the left just walk straight ahead and here you are at west lake. Along the street there are also a bakery, a local western fast food chain restaurant and small street where you can find small local restaurants. The hotel also provide a booklet of hangzhou guide book with a map. The room was clean nice comfy bed strong shower,standard hotel amenities with few oranges as one of the complimentary. From the room can see west lake from far. Arriving at the hotel from the airport at midnight, the taxi driver got lost a little bit because of the one-way road. But we print out hotel map and address in Chinese with hotel phone number so with this we found it in short.
We asked hotel staff to help us find taxi to airport on 5pm which said to be rush hour but taxi can be found in just few minutes. you can also exchange smaller notes here. Overall we are happy and will return and recommended

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 10, 2012

The hotel is located about 5 minutes walk away from West Lake. It is located near the fountain show of West Lake. In the morning, it is nice to take a stroll along the West Lake and enjoy the scenery and the activities along the lake.

Hotel is pretty centralised with shopping area between the Lake and the hotel. The facilities are good and the staff are very helpful. It is a nice hotel with reasonable price.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bundaberg, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 9, 2012

Well located just a short walk to the West Lake and the free water show. Hotel in need of a revamp but clean and comfortable. Very small bathroom but the shower size is large with excellent water pressure. Minor traffic noise on the 10th floor. Each room has a large view window of the City or the Lake. Good wired internet and a comfortable bed. Breakfast is in the revolving restaurant on the 20th floor and would be the best in China. Ham, bacon, duck, sushi, noodles you name it and all perfectly presented and fresh. The location and the breakfast make this Hotel a good choice.

Room Tip: High floors are better for the traffic noise.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hua Hin, Thailand
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 11, 2012

Staty one night for business trip on Aug 6 2012

Likes
- walking distance to west lake.
- Revolving Resturant for breakfast. Good choice of foods.
- dated facility, but clean
- lots of Japanese guests

Dislikes
- small waiting area at lobby. Had to stand waiting for supplier to arrive.
- paid 99usd for business room. Very small. Dirty windows.
- requested for non smoking, but smell cigarettes inside the room.
- only wired Internet. Bring along your own cable.
- Resturants closed 2230 or so. Go eat outside after this hours

Room Tip: Bi Feng Tang Resturant nearby serves good and quick Chinese till 5am. 4 min walk. Ask concierge for...
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  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 20, 2012

Do not use their travel office locate on second floor for booking anything because first they do not accept credit card but will not tell you till the end, second they tend to mess up thing easily as our air fare tickets got mess up - no assigned seat number on the paper tickets. We were being told by the lady at first that it would be fine as long as we call the airline later directly to get the seat number. And we ended up going to the airport 4 hours earlier since we could not get the seat over the phone.

The hotel location is good. But front desk staff needs more customer service training. When asked about some city questions, they just told us to check the information online by ourselves.

  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Friendship Hotel Hangzhou

Address: No.53 Pinghai Road, Shangcheng District, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#12 Business Hotel in Hangzhou
#26 Luxury Hotel in Hangzhou
#103 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Friendship Hotel Hangzhou 4*
Official Description (provided by the hotel):
Friendship Hotel Hangzhou is a four-star Zhejiang, China hotel that offers plush accommodation and business and leisure facilities. Its convenient location near the Hangzhou's central business district is an advantage to traveling executives. This Shenzhen hotel also boasts an extensive roster of banquet halls and meeting rooms ideal for various events. ... more   less 
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Also Known As:
Hangzhou Friendship Hotel

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