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Courtyard by Marriott Hangzhou Wulin: Traveler Reviews

4.0 of 5
No.28 Hushu South Road, Hangzhou 310006 , China
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Courtyard by Marriott Hangzhou Wulin
Ranked #6 of 1,553 hotels in Hangzhou
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114 reviews from our community

    Trip type
Traveler rating
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    63
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    1
Date Rating
Shanghai, China
1 review
“Great service!”
5 of 5 stars Reviewed February 1, 2013

Checked in 1st Feb, for 3 nights. Great service at the Front Desk, all staff are very welcoming and friendly. Room is comfortable, bed soft, and shower great! Staff offered to put us in the executive room for an extra 345rmb/night, which includes breakfast, free drinks and nibbles 5:30pm – 9:30pm on the top floor. Decided not to do it tonight but I think I will take the offer tomorrow for the remainder of my stay

The pool is not open due to maintenance, which is the only let down; apparently it will reopen on the 7th of Feb. The rest of the fitness centre facilities are open including spa, sauna and steam room.

I'll definitely stay here again when I’m next in Hangzhou

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nanjing
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good value”
4 of 5 stars Reviewed January 27, 2013

Was there last October with my colleague. We two shared a twin room. The room's a bit old (the furniture and the decoration), but sort of big.

They provide a lot free movies and comedies in the cable TV which in many other hotels you can only enjoy part for free. And the mirror in the bathroom is 'anti-steam', which impressed me.

Breakfast's good but a bit crowded so better go down early.

Will take about 15 mins drive to the West Lake (if the traffic's ok).

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“5 star hotel, 4 star prices”
5 of 5 stars Reviewed January 23, 2013

Huge rooms, excellent services, club floor has good breakfast and excellent per dinner aperitifs
Sauna, swimming pool, clean, and not far from west lake.
I would definitely go back.
It's very close to many fashion shops.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Good Place, as expected”
4 of 5 stars Reviewed January 15, 2013

The staff is extraordinarily friendly and helpful. I am here on a business trip for 3 weeks. So far, after the first 7 days I am very satisfied. Because of my platinum status with Marriott (price to pay for being away from home at least 75 days in a year!) I was upgraded to a larger room with a bathtub and access to the Executive Lounge. All of the staff members are willing to go the extra mile to make my stay pleasant. Even though I checked out last weekend for a side trip to Beijing, I was able to leave my luggage at the hotel so that I could travel very light during the weekend. I was also able to use their safe to leave my laptop.

The reason I rated this hotel "Very good" instead of "Excellent" is because the Momo Cafe for dinner was a bit on the expensive side (for China and even for the U.S.) and not the best tasting. In addition, even though we ordered appetizers and main course, we received the main course first and not everyone at the same time as is usual in the US and by the time the appetizers were delivered one of us was done with dinner, I was almost finished, and the other person in our party had just received his main course. Obviously they did not have the concept of having everyone eat at the same time and no distinction was made between appetizers and main course. Perhaps this is the Chinese way but this is not how Western food should be served.

As far as location, there are many shops and local restaurants in the area. There is also a mall within 10 minutes walking distance with many fancy stores and restaurants.

Room Tip: They have rooms facing the major road (Hushu Road) and others facing the rear. I am facing the rear...
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Perfect Experience with Surprises.”
5 of 5 stars Reviewed January 14, 2013

We stayed in this hotel for two nights. The facilities were new so the you would easily get a very good impression. But when you really get to the place, you find it much more than just nice exteriors.

Staff members were friendly and helpful. They really try their bests to accomendate your requests and make your life most convinient possible. My wife found the laundry bag very nice so she decided to put all of our changed underwears in the bag on the first evening. After we came back to our room on the next day, we found the laundary was already done with a note saying that they found we put some laundries in the bag without filling out the laundry form so they decided to do the laundry for us anyway. I called the front desk to tell them that the resaon why we didn't fill the form was because we didn't want them to do the laundry. They were very polite and waived the laundry expenses immediately.

This property is adjacent to the JW Marriott so the pool area is shared by the two properties. I got to enjoy the JW standard pool by just paying Courtyard standard price. The pool area is very nice and the locker room condition is excellent.

The location of the hotel is not the best in town assuming the closer to the westlake the better the location is. But you can actually walk for 15 minutes to get to the westlake, which is alright convenient. If you take a cab, you will not feel the distant at all.

Their complimentary breakfast has a wide variety of foods to choose from. You will not be disappointed. The best part of the breakfast is that they serve till 11:00. If you want to go cheap, you can actually save some money for lunch if you go in there late in the morning and have a nice brunch.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard by Marriott Hangzhou Wulin

Also Known As:
Courtyard By Marriott Hangzhou Wulin Hotel
Courtyard By Marriott Hangzhou Wulin Hotel Hangzhou
Address: No.28 Hushu South Road, Hangzhou 310006 , China
Phone Number:
Region: China > Zhejiang > Hangzhou
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 1,553 hotels in Hangzhou
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Known for its scenic beauty, Hangzhou, China treasures its pagodas, lakes, and cultural heritage. Courtyard Hangzhou Wulin offers an ideal location in our magnificent city, right in the heart of Hangzhou's down business and shopping areas. Close by, you will find the breathtaking West Lake, celebrated skyline, convenient railway station and international airport. Our modern accommodations offer deluxe and executive rooms, as well as spacious suites. The executive lounge features spectacular views of downtown. In each room, you will find luxurious bedding, individual climate control, high-speed Internet, mini-bar, and bottled water. In the morning and after a busy day, enjoy a great meal at MoMo Café. Work out anytime at our 24-hour fitness centre. And, enjoy a swim in the indoor pool and relax in the sauna and whirlpool. Whether visiting Hangzhou for business or leisure, you'll find friendly staff, first-class amenities and superb location at the Courtyard Hangzhou Wulin. ... more   less 
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