Checked in 1st Feb, for 3 nights. Great service at the Front Desk, all staff are very welcoming and friendly. Room is comfortable, bed soft, and shower great! Staff offered to put us in the executive room for an extra 345rmb/night, which includes breakfast, free drinks and nibbles 5:30pm – 9:30pm on the top floor. Decided not to do it tonight but I think I will take the offer tomorrow for the remainder of my stay
The pool is not open due to maintenance, which is the only let down; apparently it will reopen on the 7th of Feb. The rest of the fitness centre facilities are open including spa, sauna and steam room.
I'll definitely stay here again when I’m next in Hangzhou