Stated quite plainly, this is an outstanding hotel with a terrific product, service and price combination. Stayed 6 nights, arrived around 10pm and greeted by name even though I had not stayed there before, which for me indicated a concern for welcoming and serving guests which I hadn't expected. Great sized room, a balcony allowing you to get fresh air into the room which is all too rare. Supportive but very comfortable bed - also rare in China - and it was quiet at night allowing extended sleep (no banging doors, or noise in corridors or nearby rooms). Reasonably priced breakfast with excellent range including fresh squeezed juices. Excellent teamwork amongst the staff. Special requests managed with ease (including fresh flowers for delivery to my local colleagues) and after experiencing a minor problem in the Thai restaurant it was fixed on my next visit with the Head Chef and Restaurant Manager enquiring whether everything was now OK. This hotel is ranked highly on Trip Advisor and it thoroughly deserves it.
- Official Description (provided by the hotel):
- Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 301 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more less
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- Also Known As:
- Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou