This hotel is located in the World Leisure Expo Park in Hangzhou. The hotel is gorgeous with beautiful rooms. The hotel staff are enthusiastic but very little English or other languages are spoken making communication difficult. Restaurants leave much to be desired and proximty of other food sources - local stores or restaurants makes eating difficult. It is easy to get a taxi into town, but this hotel is very far from the centre of town, the West Lake, and other attractions.
In short, a beautiful hotel to far removed.