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“Great Choice” 5 of 5 stars
Review of Renhe Hotel

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Renhe Hotel
No.86 Youdian Road, Shangcheng District, Hangzhou 310006, China   |  
Hotel amenities
Ranked #27 of 1,961 Hotels in Hangzhou
Perth, Australia
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
“Great Choice”
5 of 5 stars Reviewed January 12, 2013

Picked this hotel based on the positive reviews by others. As commented by others its location is unbeatable; near the West Lake Musical Fountain, next to Food Street with a few great restaurants and located in the good end of town near the Hyatt Hotel and BMW showroom. To add on to all the positive reviews, another plus is that I discovered that the hotel is also within 10 minutes walk to Long Xiang shopping centre which is the place where the locals shop; a top for 50 kuai and a jacket/coat for 150 kuai with bargaining!! Initially I was a little apprehensive about the room but was most pleased with my room, especially after I was given a free upgrade. The bed is very soft and comfortable which is very rare in most Chinese hotels. For a supposedly budget hotel I was most impressed with the lovely bathroom which is really quite impressive compared to the so called 5 star Bangkok Centara which I stayed recently. If I have to say anything negative about the hotel, the only thing I would say is that the receptionists need further training to put on some friendly faces. Anyway I am really pleased with my find, thanks to all other reviews. I will definitely stay in this hotel if I ever go to Hangzhou again because of its location and the few good restaurants nearby. Top of the list is the Xin Bai Du or New White Deer Restaurant and Wai Po Jia or Grandma's Restaurant. They are cheap and good; long queue though.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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147 reviews from our community

Traveler rating
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    84
    9
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
jakarta
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 3, 2012

Long check in process - because most of them can not speak english only the front desk manager can.

We get very nice room with WIFI access point in the room. The room is very small but the bed is very clean and comfort.

Only 5 minutes walk to main road that full with restaurants including pizza hut and some western fast food. We book room only and have noodles and ice cream at Zhiweiguan resto ( 5 minutes walk from hotel ) for breakfast and night snacks

In the night we also enjoy beatifull fountain on the west lake (like in the photo)
The hotel is very near to west lake and boat ride to small island in west lake

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ningbo, China
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 27, 2012

The location is really good, specially if you want to walk around the West Lake. I think the staff was really good, friendly, they provided a good service but their English is not so great, I could talk to them because I speak Chinese.
I wasn't so comfortable with the rooms but I must admit that before I stayed in a 5-star hotel in Shanghai so maybe compare both hotels isn't Ok. Anyway, I had a good rest, in silence and comfortable.
The (-): I didn't like the breakfast. It is obviously prepared for Chinese guests. If you are a foreigner I don't reccomend it.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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california
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 11, 2012

the location was pretty great, seeing as it provided it extremely easy access to the West lake, within walking ditance. The collection of shops around it were also a great convenience. However, the view was not that pleasant, as seen from our room. Food-wise, it was good enough. Service was also pretty good, and I was also quite surprised by the fact that the rooms also included a PC computer. However, the room that we resided in lacked WiFi, and I suspect the rest do too.

Room Tip: I would suggest the rooms with a view, because they let the light in. However, they probably include...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Durham, North Carolina
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 9, 2012

Everyone visiting Hangzhou must stay close to the West Lake (Its main attraction by far). This allows you make a break in your day to cool off fo an hour or and take a rest. By staying in a hotel close to the lake you'll avoid Hangzhou´s main problem -Taxi availability. For this the Renhe is exemptional. The hotel is close to everything. Right across the street from XiHu (West Lake). Close to many western places - starbucks, dairy queen, kfc, etc...

But don´t expect much from the hotel.
Although its staff pushes really hard to make westerns feel very welcome the overall rating of the hotel is truly hurt by its aging facilities, stained carpets, location of its main entrance, smell of the ailes, slow elevators etc...

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 16, 2012

Given a really small room, but it's modern, comfy bed and all the amenities available. Room is also cool, gd airconditioning, very important as it's really hot outside. Carpet and some parts of the room looked worn, and wallpaper mouldy and peeling off, but I don't stay in the room except to sleep. The best thing about this hotel is its location. Easy to come back to in the middle of the day to shower if it gets too hot outside. Across the road is Westlake, next door to numerous eateries including the famous Wai Po Jia and Green Tea. Numerous bike rentals a hop away, and walking distance to the shops and malls nearby. No wifi in the room, so went down to the lobby for wifi, the recep saw us and offered us a router in our rm, great service! In the end we bought it from them and used that in our Shanghai rm too. Most of the china hotels don't have wifi in rooms, just a cable, which is useless if you have an ipad. Of my 4 destinations, Hangzhou is my fav and this hotel has the best location of the 3 hotels on my trip.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
58 reviews 58 reviews
47 hotel reviews
Reviews in 43 cities Reviews in 43 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed June 3, 2012

Recently chose the Renhe Hotel for a quick weekend in Hangzhou and was quite satisfied with the outcome. This place isn't catering to Westerners, or frankly making many concessions for them, but it's modern, clean, sevrice is great and the location is superb.
- Location is the biggest asset. With only about 36 hours in Hangzhou, I wanted to avoid any hassles getting to the main attraction, West Lake. It's literally a two-minute walk to the middle of the eastern shore of the lake. From there, you can walk either direction and find enough to keep you busy for hours.
- Breakfast selection is actually pretty extensive but there's almost nothing for the Western morning palate. Do not recommend paying more -- there are bakeries and cafes within a block.
- Good quality bedding with a surprisingly soft mattress. TV channel selection very Chinese but, hey, it's China.
- Service was quite nice, though there was little English spoken.
- Room was clean and modern -- definitely built or redone in the last five years. A few scratches and stains here and there, but I'd say it's on par with a Hilton or Sheraton in a mid-sized US city.
- Wired internet available, but who can use that? Missing a point here for not having wireless at all.
- Came in at about $85/night total which seemed to represent a good value at that location.

One thing to be aware of when arriving is that the north-south arterial nearby (Yan'An?) is undergoing major construction, for a subway line I believe. I didn't have any noise or dust problems in my room but some of the streets are cutoff. So make sure your taxi driver approaches the hotel from the west (i.e., from the lakeshore) because Youdian doesn't go through from east as of my writing.

Would definitely stay there again under the same circumstances.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renhe Hotel

Address: No.86 Youdian Road, Shangcheng District, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #27 of 1,961 Hotels in Hangzhou
Price Range (Based on Average Rates): $
Number of rooms: 130
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