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“A very nice Chinese style boutique hotel” 5 of 5 stars
Review of Tea Boutique Hotel

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Tea Boutique Hotel
4.0 of 5 Hotel   |   No.124 Shuguang Road, Xihu District, Hangzhou 310007, China (Xihu District)   |  
Hotel amenities
Ranked #27 of 1,968 Hotels in Hangzhou
Certificate of Excellence
Hong Kong, Cina
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A very nice Chinese style boutique hotel”
5 of 5 stars Reviewed December 16, 2012

The Hotel is small but really very nice done, with personalized room,very comfortable with famous Hangzhou water and famous green tea corner.
People very friendly, The hotel SPA is very good and the restaurant excellent.

Room Tip: Avoid rooms on the road.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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New York, NY
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 10, 2012

There's a lot to like about the Tea Boutique Hotel. Prices are good for the level of comfort and service. The place is full of this cool modern Asian style that reminds me of Muji. Staff are very friendly. The cleaning crew does a great job with the rooms and leaves little extras like clemintines and cherry tomatoes in the room everyday. The big difficulty is location. The hotel is situated on a busy main road far away from a lot of the main tourist activities. To get to the lake you need either take a cab or cross the busy main road and hike about 20 minutes through an attractive park. (One other thing about location, it's just down the road from the main strip of bars, which my friend and I found a plus). Overall, I think it's a good choice for adventurous tourists that want to live outside the box.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed November 28, 2012

The Tea Boutique Hotel is a small modern hotel located on busy Shuguang Road near the Dragon Sports Center and a regional bus station but on the other side of the West Lake from town. The location may or may not be an issue since the only reason to be located in town would be to be close to Hefang Street ( the prototypical walking/shopping street seen in most larger Chinese cities) and near restaurants. On the other hand, if your primary reason for visiting Hangzhou is to enjoy a West Lake experience, then the Tea Boutique Hotel will more that suffice. Although the entrance to the hotel is not really as elegant as some, the lobby and the rooms are quite modern, attractive, clean and well designed. The bathroom as well was modern, clean with all the proper amenities you would expect in an upscale hotel. On the whole the overall design is modern and somewhat minimalistic leaving a quite pleasant impression. We found the WiFi provided by the hotel functional and reliable, in contrast to other reviewers and to other hotels we have stayed in in China. Where the Tea Boutique hotel really shines is with the services provided. I am not sure about you fellow traveler, but service to me represents at least 70-80 % of a total hotel experience. We found the staff at the Tea Boutique Hotel from the front desk to the concierge cheerful, professional and extremely helpful with our travel needs. And yes , basic English is spoken my a number the staff. Of course, it does help if you have also mastered basic Mandarin. The hotel restaurant was a pleasant surprise. Generally speaking, hotel restaurants, even in China, are not where you would expect to find above average cuisine. This was not the case here at all. All of the Hangzhou dishes we sampled in the hotel restaurant excelled all those we had elsewhere in town, with the exception of the Green Tea Restaurant outside of town and Hubrin 28 at the Hyatt, which are in a class by themselves. The excellence of the cuisine was validated by the large number of locals who had chosen to eat here.Although on the map it looks like you are within easy walking distance of the lake just across a park like area, in reality the park on the map is really a rather steep mountainous area which precludes an easy walk across if in fact it is possible at all. Just take a taxi to whatever part of the lake you wish to explore and walk back if you need the exercise. One day we took a taxi to the start of the causeway that crosses Melting Snow Hanging Over a Broken Bridge and walked to the island where the highly touted Louwailou Restaurant ( avoid this tourist clip joint at all costs- see separate review) is located and then walked back to the hotel. Another day we took a ferry ride across the lake, stopping at Xiao Ying Zhou Island and ending at Leifeng Pagoda where we were stranded for quite some time trying to hail a taxi as the sun was setting. As noted by other reviewers, taxis are not all that plentiful outside of the center of town and you might have to wait a considerable time to catch one especially around the more distant areas of the lake. Since our low internet rates did not include breakfast and we had no interest in experiencing the standard Chinese hotel buffet at inflated prices, we had to look elsewhere. Luckily there is a small shopping mall with a Walmart, Micky D and Pizza Hut as well as a number of small eateries only two blocks to the south on Shuguang Rd. I would recommend Uncles, a small and clean establishment not far from Micky D, serving a really decent Chinese breakfast of congee ( rice gruel or soup ), steamed buns, and what can be described as a muffin stuffed with vegetables and meat. The latter turned out to be one of my absolute favorite breakfast foods in our stay in Hangzhou. For about 30 rmb for two, you can eat yourself silly. And shame on those of you who cling obsessively to your Western comfort foods and are unwilling to go native. Food after all should be an integral part of a total cultural experience. If you need provisions ( e.g., beer and snacks) these can be obtained in the Walmart inside the complex. If you need either train tickets or bus tickets ( depending on destination), these can also be had in the small building next to the bus terminal or the visitor center ( check with the front desk). Of course, a visit to Hangzhou is really not complete unless you make an effort to visit the tea villages a bit south west of the lake. Longjing and Meijiawu are two that should be on your list.There is no need to spend serious money on a tour especially when tea is not being picked and processed. You can readily get to Meijiawu on bus # 4 (check with the front desk) that leaves from the stop directly in front of the hotel. The trip takes about 30 minutes. In Meijiawu you can climb the trails among the tea plants that grow up the mountainsides and then stop for some tea at the numerous establishments that line the single road through town. We were lucky to catch a lone taxi that happened to be driving through town (there was very little traffic on this road) to take us to Longjing Village where we spent a relaxing and pleasant afternoon at Dragon Well sipping tea at the pavilion and having a light lunch. Dragon Well is located just a bit off the road among a really pleasant setting of bamboo and trees with man made trails which offer a great opportunity to stretch the legs. To get to our next destination ( the Tea Museum and the nearby Green Tree Restaurant) we took bus Y3 , from a stop across the street from Dragon Well, heading back to town. The trip to the museum took about 20 minutes. Ask the driver to tell you when you have arrived. The museum complex of a number of buildings spread over several acres is well worth the effort to visit. You can learn about the tea culture as well as sample some of the great teas that are produced in the region. This is also a great place to purchase the Longjing teas ( a bit pricy) with the guarantee that you are getting the real thing. After your museum visit, head down the road a few hundred meters to The Green Tea Restaurant where you will enjoy one of the best meals to be had in Hangzhou. Remember though, that the last Y3 bus that takes you back to the bus terminal by the sports complex near the hotel leaves at 5:30 PM. If you miss this one, take bus 27(?) back to town and get off anywhere by the lake where you see some activity and catch a taxi back home. All in all, I can highly recommend the Tea Boutique Hotel for your travel needs in Hangzhou. We plan to be back in Hangzhou sometime in the future and will most certainly stay there again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 23, 2012

The location of this hotel is not ideal in that it is on a busy road, and there is little of interest within walking distance. However, the hotel and rooms were very attactive, clean, and carefully designed to project a Japanese/Zen atmosphere. The hotel allegedly practices some environmentally green procedures. The room was quiet with the window closed, and the beds were comfortable. The bathroom was well appointed, containing a combo jacuzzi tub and shower. The room was a decent size, with a very cozy sitting area that was stocked with fresh fruit everyday, along with what was supposedly special spring water and a supply of tea. There was a sign indicating that the spring water needed to be boiled prior to drinking, which was a little annoying since our room was not supplied with bottled water. There was internet in the room, a small business center with computers, and English and Chinese language publications in the room and in the common areas. The dining room was attractive and the breakfast was good. We did not use the spa, since there were better options elsewhere.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaohsiung, Republic of China
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
139 helpful votes 139 helpful votes
2 of 5 stars Reviewed October 30, 2012

The Tea Boutique Hotel is relatively clean and comfortable. The beds are not nearly as hard as most Chinese hotel beds. The sheets and towels were always clean and there was hot water about half the time we were there. Though smaller than photographs make it appear, our room was not too small.

The hotel is in a terrible location. It seems to be close to the lake on maps, but it is a long walk. Walking around the entire lake without shortcuts (Beishan Rd, Hubin, Nanshan, Yang Causeway) would take all day. Fortunately, there are large golf carts that can take you around most of the lake for RMB35 (foreigners probably pay more). Walking the two routes from the hotel to the lake take about 30 minutes each. Baochu Rd on the east side is all city and goes to the main tourist area of Hubin and Yanan. Shuguang Rd on the west side is more park-like, with far more shade, and goes to most of the scenery on the west side of the lake. There is nothing between the hotel and lake, unless you want McDonalds and Walmart (both are one block west on Shuguang Rd).

A taxi ride to either side of the lake takes about 10 minutes and costs RMB11 if you speak Chinese. As with most large Chinese cities, taxi drivers speak little to no English. Some will not even stop for foreigners. Many will charge much higher fares. RMB11 is the base rate for locals. If you do not speak Chinese, you really should have someone write in Chinese wherever you are going.

Also, as with most large cities in China, it is difficult to get a taxi between 5-6pm no matter what language you speak because every driver either works the day or night shift and very few are willing to work earlier or later.

Buses go all around the lake, but they are usually very crowded, not especially clean, and they cater to Chinese speakers. Some will not even stop for foreigners. Some drivers will not let foreigners on even if you try to get on with locals. Some do not care who you are as long as you pay.

Any time we asked the front desk at the hotel to call for a taxi in Chinese, they did without hesitation. But any time we saw someone ask them in English for a taxi, the front desk always said that it was not a good time to get a taxi because of heavy traffic. There is always heavy traffic in that area of Hangzhou, but this does not explain why the hotel staff treats Chinese speakers differently than they treat English speakers.

Any spa service offered at the hotel is about 10 times more expensive than most of the spas all over the city. They gave us a small discount for a hand massage when we checked in. Even if it were free it would be a waste of time. Wensan Rd is an easy walk north of the hotel (go past the guy taking a leak on the sidewalk, turn right on Huanglong and left on Wensan) and has more than enough spas for everybody. Wensan is also the main electronics street, but every mall has the same stores and every store has all the same items. You can probably get a lower price at another store (especially in Chinese), but there is very little variety. Hangzhou is not the place to get bargains on electronics.

The hotel’s restaurant was terrible. We found what looked like a broken and chewed toothpick in our food. There is very little food within walking distance of the hotel, but more than enough food just east of the lake if you can get a taxi or like to walk a lot. If you want to spend more than any Chinese person ever spends on Chinese food or want American fast food (Burger King, Subway, Pizza Hut, Papa John’s, Starbucks), go to Hubin and Yanan Rd. KFC and McDonalds are all over the city.

It is worth noting that the main entrance under the giant orange crab is not the hotel. The hotel’s front door is the smaller door to the left. As with most hotels in China, it is all smoking. If you want non-smoking, they will open the window. If you face the street, you will hear cars constantly honking their horns between 5am and 2am. There is a bus stop in front of the hotel which adds to the traffic noise. Closing the window will not help. You can hear the traffic from the hotel’s inner hallways. All Chinese drivers love to honk their horns, but in Hangzhou they have taken it beyond the next level.

Room Tip: Try to get a room not facing the street. Better still, try to get a room at a different hotel.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 18, 2012

Stayed here for a few days in the beginning of October. The hotel is located on a main road, about a block away from a Walmart, McDonalds, Pizza Hut and a few other eateries, with a bus stop right in front of the hotel.
Check in was straight-forward, rooms are simple yet tastefully decorated.
Hotel restaurant was good, fried beef for lunch was excellent.
About 15-20 minute drive by taxi from Hangzhou Rail Station.

Hotel internet wasn't the best, kept dropping out. Couldn't Skype or be online for long periods of time, which I needed for work purposes.
The noise from the road was a bit overwhelming, lots of beeping of horns, from 7:00am to 9:00pm. Just be aware of that when you get your room.

The positives of the stay did outweigh the negatives.
Recommend staying here when you're in Hangzhou.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robina, Australia
Top Contributor
72 reviews 72 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 29, 2012

There are definite language/interpretation experiences in store for westerner's in Hanzahou & this should not be unexpected.
The Tea Boutique is a nice place to stay....staff are very attentitive....although sometimes not understanding.
It took 2 days before I got Derek to understand the internet kept dropping out every few minutes after going through 5 or 6 other staff.
He had the problem solved nearly straight away.
Help with travel Derek got it done.
We ate most meals inhouse, they were good & good "hotel" value....breakfasts were excellent....enough to last the day & much better in real life than the pictures.
Beds were very comfortable & rooms not noisy on the non road side of the building.
Good bus service from outside the hotel with staff offering advice on routes to take.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tea Boutique Hotel

Address: No.124 Shuguang Road, Xihu District, Hangzhou 310007, China
Location: China > Zhejiang > Hangzhou > Xihu District
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites
Hotel Style:
Ranked #27 of 1,968 Hotels in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tea Boutique Hotel 4*
Number of rooms: 43
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