Stayed here over a transit and cannot find any fault with the location vs size vs price thus a very good rating.
Hotel location - set in the midst of the city and surrounded by shopping malls, shopping and restaurants are a spoilt for choice - surely one can find any wants and hunger fulfilled within 5 minutes' walk.
Room - very spacious and clean room with almost new furnishings made a good stay for me, with complimentary choices of therapeutic pillows for different sleep preferences. The bathroom is large and well-stocked as well.
BUT - while I cannot find any fault with the 5-star room, we had 2 room service meals and regretted both - perhaps the real reason we could not find any room service menu in the room was because they do not serve it unless to undeterred guests like ourselves who asked for one and received a photocopied A4 stack. For supper, both the French onion soup and fried rice was way too oily and unpalatable. The American breakfast was worst as the ham was clearly over its expired date and we could see the layer of slime covering it! Yucks at its worst since price level of the room service menu is within range of the Portman Ritz Carlton Shanghai's (where spouse regularly stays).
Overall this is a really nice hotel which I will choose if I visit Kunming again.
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