We went to Xi'an mostly to see the Terracotta army. Before we arrived i emailed the hotel to book a tour. And found that the pre arrival support was most excellent. So when we arrived i was comforted to know that everything was already taken care of. We tried the Thai and Buffet restaurant doing our 2 nights stay and both where excellent. The rooms where okay and to normal shangri-la standards. All in all a very comfortable stay. But here comes the kick, the tour the hotel had arranged for us was just AMAZING. Our tour guide was a guest relations officer from the hotel called Penny. She was an AWESOME guide, so well spoken and really took her time to take great care of us. We saw the fantastic Terracotta Army and after she took us to a local tea house, where we had a great hotel picnic lunch together with a tea tasting. Nothing like the overly touristic ones in Beijing it was again great. Then we saw an art center and a small museum both fantastic sights. If you go to Xi'an you have to book the hotel tour it was the best experience of our entire china trip.