This was my second visit to Xi'an over the past year, before with friends/co-workers this visit was with my parents. I was very glad we chose to stay here. The location and the wonderful staff make it a wonderful Xi'an choice. Also, because there were three adults, this was a very affordable option without needing to book two hotel rooms (many Xi'an hotels say they will not add a cot or anything to a room).
The location is fantastic - minutes from the Muslim Quarter, so close to food, shopping, and many main sights in Xi'an. One warning: it is back down some smaller, dark streets. Although there were always people coming in and out there, if I had been on my own I might have taken a rickshaw in (as I saw some single women doing).
The staff is wonderful - helpful, accomodating, and Sandy made a great (and we feel reasonablly priced) guide for our Terra Cotta Warriors tour (the tour does include two 'shopping' stops, but we found them interesting and informative too, with artists to see at work at one and seeing the silk process at the other). We had them arrange our airport transportation. They were cheaper than the taxi I took the last time I was in Xi'an, plus then we knew they'd know where we were going, which could be difficult to explain otherwise if you don't speak good Mandarin.
The space you get in the apartment is great. We were in the two-bedroom. Nice couch to lounge on, a sunroom/laundry area (had it been warmer), one larger room, one a little smaller, but both with wardrobes and beds that can accomodate two people.
As to facilities: the bathroom is a normal Chinese apartment bathroom - so, all one room, not full separation like we are used to in Western countries. I was okay with this, since I've lived in China for awhile, it did bother my parents that everything got wet. The kitchen is fine - it covers the basics. I was actually surprised by all we got - they have instant coffee, tea, and towels all provided. Mei's mother also brought us fresh fruit after we asked about where to go buy some ourselves. We were there at the heart of winter, so it was cold. They have heaters and offered us an extra one for while we there. With them and the blankets, we were fine, but the smaller bedroom in particular did get fairly cold.
Great, spacious place with a wonderful staff!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.