As a family of two adults and one 5 year old child, we stayed here for 3+ nights in early December. All communications prior to turning up were with some called Mei. The website indicates that the place is run by Mei and her NZ born husband, Todd. However, we were met on arrival at Xian train station by someone called "Sandy" who is a "friend" of Mei's. She turned out to be our landlady, "fixer", and tourguide throughout our stay. It turns out Mei and Todd live in Australia, and "Sandy" and Mei's mother "Aunty" (who speaks no English but is an amiable presence) run the operation. We had a 1 bedroom apartment which is conveniently located in a residential building for 400 RMB. It is pretty okay, and if you're used to backpacker places furnished with stuff found on street corners, you'll love this place. If you're used to more lavishly furnished places, you probably won't. "Sandy" was our guide for a tour of the Terracotta Warriors and she was very friendly and knowledgeable about the history of the site.
Problems arose when we asked "Sandy" to buy us soft sleeper train tickets in the same compartment (we are a family and understably wanted to sleep together) from Xian to Datong (at 50 RMB commission per ticket). Instead she bought us hard sleep not train tickets not in the same compartment from Xian to Pingyao (yeah, she stuffed up). Luckily we were amenable to the change in itinerary and agreed to accept them, and in turn "Sandy" agreed to come to the train station as she said she had contacts on the train (her brother in law) that could get us in the same compartment. On arrival at the train station, "Sandy" revealed she had no such contacts, and that she was happy to "write us a note" in Mandarin that we could show to fellow compartment dwellers in the hope of getting someone to switch. Understandably we were pretty annoyed at this point (she had got us the wrong tickets, promised us she could fix it, and then changed her story at the last minute and wanted to dump us) and on confronting her, "Sandy" changed her mind. On boarding the train again luckily "Sandy" found someone to switch compartments, and so ended our involve with HQ Guesthouse. Did we enjoy Xian and the Terracotta Warriors? Sure. Is HQ Guesthouse acceptable accommodation? Sure, if you're not fussy. Is the whole operation really dodgy? You betcha!
- Official Description (provided by the hotel):
- Hq Guesthouse Xian: Boutique accommodation for families, couples and independent travelers of all ages located in the centre of Xian. Offers bunks, double rooms with balconies or your own self contained 100m2 apartment near Muslim Qtr, absolutely perfect for families. Spacious, cozy, clean and extremely central: experience absolute comfort for a fraction of the usual cost. ... more less
- Also Known As:
- Xian Apartments Guesthouse Hq China/Shaanxi