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“Almost Perfect...Except For The Bathrooms” 4 of 5 stars
Review of Xian Skytel Hotel

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Xian Skytel Hotel
4.0 of 5 Hotel   |   No.32 South Main Street, Beilin District, Xi'an 710001, China   |  
Hotel amenities
Ranked #87 of 2,158 Hotels in Xi'an
3.5 of 5 stars 220 Reviews
Jasper, Alabama
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Almost Perfect...Except For The Bathrooms”
4 of 5 stars Reviewed March 5, 2013

Skytel had it all. A fantastic location, helpful staff, comfortable beds, even a rain shower. But there's one hitch. The bathroom, at least in the room I was in, consisted of a glass encased toilet and shower with one door (that did not go all the way to the ceiling, leaving a two foot hole at the top) that either closed for the shower or the bathroom. To make matters more interesting, there is a mirror positioned directly opposite the shower. That means that anyone else in the room is almost forced to see you use the bathroom or take a shower. So you need to either be very close to the person you are sharing the room with or be prepared to leave whenever it's shower or bathroom time...

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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220 reviews from our community

Traveler rating
    30
    110
    58
    12
    10
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22
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Aberdeen, Scotland
Top Contributor
67 reviews 67 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 4, 2013

I chose to stay at the Skytel hotel because it is in a fantastic location in the heart of Xian where the ancient monuments of the City Wall and the Drum & Bell Towers are situated. It is also extremely convenient to get there from the airport by shuttle bus to the Bell Tower and at 26RMB per trip it is not bad value at all. There are plenty of restaurants and shops in the area and it is quite easy to find your way around this area of the city.

As for the hotel itself, the man at the front desk was very helpful and spoke good English. I paid under 250RMB per night for what is called an "exquisite single room", it was clean, the bed was very comfortable and the bathroom was fine and well designed. The television may have only had one English channel (CNN) but it was still interesting to glimpse other channels which highlighted various aspects of Chinese culture. The WiFi connection was good and easy to set up. The heating system was adequate once you knew how to activate it and outside my window was a view of the South Main Street. For the equivalent of £25 a night, this represents excellent value.

I didn't utilise access of other hotel facilities except for the two restaurants for dinner each night. The first one was a more traditional Chinese which was nice but a lot of the staff can't speak English which would be a problem if you can't speak a few words of Mandarin. The meal was decent but there was confusion about the bill, I received two separate bills because of miscommunication between the staff. As for the other restaurant/cafe situated on the first floor, I found the food there very disappointing, I had ordered a beef curry with rice but it wasn't cooked properly or looked particularly appetising.

Apart from the restaurants, I found my stay at Skytel enjoyable, convenient and value for money. I would definitely recommend this hotel to anyone who wants to get the maximum experience when visiting Xian.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
521 reviews 521 reviews
89 hotel reviews
Reviews in 147 cities Reviews in 147 cities
353 helpful votes 353 helpful votes
3 of 5 stars Reviewed January 2, 2013

we were forced to booked a room on the executive floor as its the only non-smoking floor (even though there was still an ashtray in the room, but it didn't smell of smoke). The bed was very comfortable and the sheets felt new and high quality. The room however, seemed poorly insulated because even though heat was blowing from the vents, the room was cold, especially close to the windows. The shower's hot water and pressure was very nice but the bathroom design was strange. As a married couple it didn't matter so much but otherwise it would have been awkward not to have a bathroom/toilet room door and a glass window between the bedroom and the shower. The tv had one English Channel (CNN) and our view looked down onto some construction next door which started around 8/9am, and was inconvenient if you're trying to sleep in. The breakfast was highly disappointing. The juice containers were always empty, the selection was non-existent, the cereal tasted like cardboard, the jams were in a bowl that had been sitting out too long and had hardened on top, and the egg I ordered both days never arrived. The hotel's location is ideal as its within the city walls and about 10 mins waking from the bell tower (which is under construction).

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 12, 2012

The Skytel hotel is in a great location just minutes from the Xian Wall and Bell Tower and shops are right outide. The rooms although small are very clean and comfortable. The staff was very friendly and quite helpful and there is free wii fii in the lobby and cafe joined to the hotel. All in all it was a very pleasant stay.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 30, 2012

For location, it was perfect, right on the main drag. It's only a few minutes walk to the Bell Tower where you can get a fantastic view of the 'goings on', the traffic had to be seen to be believed! The hotel itself was tired but the beds were comfy and that's the main thing.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
76 reviews 76 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 3, 2012

The location inside the ancient city walls is just breathtaking. As you walk down the road towards the markets, shops and restuarants you are surrounded by the massive wall (I think it's 17 or 18 metres high) and it's just amazingly in such good condition.
The hotel is centrally located in Xian and there's lots to see & do all around the hotel.
We stayed here with a school group. The rooms on the middle floors were of the "shoebox" variety and we were moved to better rooms after some complaints.
Floors 1 & 2 had great rooms and were newly renovated, perhaps in time they will continue upstairs and update the rest??

Location wise = brilliant
Rooms = average (unless you pay for an upgrade)
Staff = ok (though lots DO NOT speak english)...

Room Tip: Pay for an upgrade for the rooms on floors 1 or 2, much better than the standard rooms
See more room tips
  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 13, 2012

The hotel is out dated, poorly maintained, and not clean. I would avoid it if possible. It is a convenient location. Midway between the Bell Tower and City wall. Thats about the only plus.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xian Skytel Hotel

Address: No.32 South Main Street, Beilin District, Xi'an 710001, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style:
#19 Spa Hotel in Xi'an
#35 Luxury Hotel in Xi'an
#44 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Xian Skytel Hotel 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Hotel City Lion International
Xian Skytel Hotel China/Shaanxi

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