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“Nice but cold room, disappointing breakfast” 3 of 5 stars
Review of Xian Skytel Hotel

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Xian Skytel Hotel
4.0 of 5 Hotel   |   No.32 South Main Street, Beilin District, Xi'an 710001, China   |  
Hotel amenities
Ranked #86 of 2,156 Hotels in Xi'an
Seattle, Washington
Top Contributor
521 reviews 521 reviews
89 hotel reviews
Reviews in 147 cities Reviews in 147 cities
351 helpful votes 351 helpful votes
“Nice but cold room, disappointing breakfast”
3 of 5 stars Reviewed January 2, 2013

we were forced to booked a room on the executive floor as its the only non-smoking floor (even though there was still an ashtray in the room, but it didn't smell of smoke). The bed was very comfortable and the sheets felt new and high quality. The room however, seemed poorly insulated because even though heat was blowing from the vents, the room was cold, especially close to the windows. The shower's hot water and pressure was very nice but the bathroom design was strange. As a married couple it didn't matter so much but otherwise it would have been awkward not to have a bathroom/toilet room door and a glass window between the bedroom and the shower. The tv had one English Channel (CNN) and our view looked down onto some construction next door which started around 8/9am, and was inconvenient if you're trying to sleep in. The breakfast was highly disappointing. The juice containers were always empty, the selection was non-existent, the cereal tasted like cardboard, the jams were in a bowl that had been sitting out too long and had hardened on top, and the egg I ordered both days never arrived. The hotel's location is ideal as its within the city walls and about 10 mins waking from the bell tower (which is under construction).

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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220 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Adelaide, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 12, 2012

The Skytel hotel is in a great location just minutes from the Xian Wall and Bell Tower and shops are right outide. The rooms although small are very clean and comfortable. The staff was very friendly and quite helpful and there is free wii fii in the lobby and cafe joined to the hotel. All in all it was a very pleasant stay.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 30, 2012

For location, it was perfect, right on the main drag. It's only a few minutes walk to the Bell Tower where you can get a fantastic view of the 'goings on', the traffic had to be seen to be believed! The hotel itself was tired but the beds were comfy and that's the main thing.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
76 reviews 76 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 3, 2012

The location inside the ancient city walls is just breathtaking. As you walk down the road towards the markets, shops and restuarants you are surrounded by the massive wall (I think it's 17 or 18 metres high) and it's just amazingly in such good condition.
The hotel is centrally located in Xian and there's lots to see & do all around the hotel.
We stayed here with a school group. The rooms on the middle floors were of the "shoebox" variety and we were moved to better rooms after some complaints.
Floors 1 & 2 had great rooms and were newly renovated, perhaps in time they will continue upstairs and update the rest??

Location wise = brilliant
Rooms = average (unless you pay for an upgrade)
Staff = ok (though lots DO NOT speak english)...

Room Tip: Pay for an upgrade for the rooms on floors 1 or 2, much better than the standard rooms
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  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 13, 2012

The hotel is out dated, poorly maintained, and not clean. I would avoid it if possible. It is a convenient location. Midway between the Bell Tower and City wall. Thats about the only plus.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wakefield
Top Contributor
85 reviews 85 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed May 11, 2012

Great location .. That's all that was good.
Dirty overall, Bugs in bed, dirty room, water coming through ceilings near lifts being caught in buckets, reported in previous reviews months before!,, Dining area at breakfast filthy ... Dim lighting but probably to disguise the grease on the floor that you could scrape up with a knife. Credit card actually charged instead of a deposit. Staff attrociously rude.

Room Tip: Don't bother
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  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 10, 2012

It looked as though the hotel was being renovated during our stay (though we didn't experience any related noise), with our room having been updated. The room size was great, beds were really comfy with soft mattresses and the bathroom was very modern with a rain shower, location was great, near to the south gate of the city walls, though we were on a tour so tended to travel mainly by car from the hotel. The Bell Tower was in walking distance, and a number of shops and bars were within close walking distance.
The only real disappointment was the breakfast, the room was smoky, pretty limited choice, and we were practically ushered out the door as soon as the sitting ended. Nice coffee shop in the lobby though, plus wifi.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xian Skytel Hotel

Address: No.32 South Main Street, Beilin District, Xi'an 710001, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style:
#19 Spa Hotel in Xi'an
#36 Luxury Hotel in Xi'an
#44 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Xian Skytel Hotel 4*
Number of rooms: 172
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Also Known As:
Hotel City Lion International
Xian Skytel Hotel China/Shaanxi

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