We stayed at Sofitel Xian from 15-18 Apr and from 19-22 Apr and on both occasions we were warmly welcome with an exceptional service and hospitality. Staff at checkin and in the club lounge service were very friendly and speak good English. Location was fantastic within walking or a short cab ride to shops, restaurants and city attractions. The hotel breakfast service was very good and the spread was excellent, catering to all tastes. Concierge service was also very friendly with helpful advice whenever we seek assistance. I have stayed frequently at several hotels worldwide and Sofitel Xian stands out as the best in welcome, service and friendly staff. Will certainly recommend staying at this hotel.