Beautiful hotel hidden in a little square. This hotel was lovely. It is right behind a People Hotel that is currently being renovated. Was amazing. The breakfast and room service are great and quality of the food and service was very prompt. Room service portions are very large. A short walk to the main street has a myriad of shops and restaurants and a Starbucks nearby. There are large shopping malls everywhere if you need it. Rooms are beautifully decorated although on the smaller size and thats probably because the bed is so big. A great stay.

The staff and setting are fantastic. Every staff member has gone out of their way to assist us with navigating the language barrier from great advise to calling and communicating to the cab driver to ensure yo get ot where you want to go. Steven Barbie an Sam have been awesome. The room is elegant and comfortable. The wifi connection was seamless and works perfectly with out which I would not be able to post this review. The ground and gardens are beautiful clean and tranquil. It is in walking distance to many great sites in Xi'an. Food is superb catering for western and Chinese tastes, all the Chinese food here is High quality. Love the city love the hotel.

After the grand mercure an Beijing this was a pleasant surprise , well positioned and generally could not fault in, only minor did not detract from enjoyment but breakfast not well located, worth upgrading to the Sofitel on site, defin better than other hotels Chiba has to offer a d felt more welcome as a tourist here . Very pleased with it, do t think you would be disappointed.

We were to have two king rooms but they gave us queen bed rooms. WiFi didn't work at all in the rooms and intermittently in the lobby. Even our guide had trouble on his cell phone in lobby. The soccer stadium behind us with blaring loud speaker started at 7:30 am and played into the night Saturday, Sunday and we think schools played on Monday. We couldn't open the windows due to noise and mosquitos, though the air conditioning didn't really cool the room. The front desk tried to help, but their English was a bit limited. Breakfast had enough choices for all, including eggs to order. Not really the best fora Mercure