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“Very regal hotel” 5 of 5 stars
Review of Grand Mercure Xian Renmin Square

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Grand Mercure Xian Renmin Square
4.0 of 5 Hotel   |   No.319 Dongxin Street, Xincheng District, Xi'an 710004, China   |  
Hotel amenities
Ranked #15 of 1,849 hotels in Xi'an
Perth, Australia
Top Contributor
61 reviews 61 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
“Very regal hotel”
5 of 5 stars Reviewed November 9, 2012

Beautiful hotel hidden in a little square. This hotel was lovely. It is right behind a People Hotel that is currently being renovated. Was amazing. The breakfast and room service are great and quality of the food and service was very prompt. Room service portions are very large. A short walk to the main street has a myriad of shops and restaurants and a Starbucks nearby. There are large shopping malls everywhere if you need it. Rooms are beautifully decorated although on the smaller size and thats probably because the bed is so big. A great stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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420 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

The staff and setting are fantastic. Every staff member has gone out of their way to assist us with navigating the language barrier from great advise to calling and communicating to the cab driver to ensure yo get ot where you want to go. Steven Barbie an Sam have been awesome. The room is elegant and comfortable. The wifi connection was seamless and works perfectly with out which I would not be able to post this review. The ground and gardens are beautiful clean and tranquil. It is in walking distance to many great sites in Xi'an. Food is superb catering for western and Chinese tastes, all the Chinese food here is High quality. Love the city love the hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 3, 2012

After the grand mercure an Beijing this was a pleasant surprise , well positioned and generally could not fault in, only minor did not detract from enjoyment but breakfast not well located, worth upgrading to the Sofitel on site, defin better than other hotels Chiba has to offer a d felt more welcome as a tourist here . Very pleased with it, do t think you would be disappointed.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonita Springs, Florida
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 2, 2012 via mobile

We were to have two king rooms but they gave us queen bed rooms. WiFi didn't work at all in the rooms and intermittently in the lobby. Even our guide had trouble on his cell phone in lobby. The soccer stadium behind us with blaring loud speaker started at 7:30 am and played into the night Saturday, Sunday and we think schools played on Monday. We couldn't open the windows due to noise and mosquitos, though the air conditioning didn't really cool the room. The front desk tried to help, but their English was a bit limited. Breakfast had enough choices for all, including eggs to order. Not really the best fora Mercure

Stayed October 2012, traveled as a couple
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 29, 2012 via mobile

I stayed in two other grand mercure hotels on my trip and again this one was very modern and clean. Room 2222 was a little small but comfortable. Breakfast was fantastic with eggs made to order and a large selection of fruits cereals and pastries. A short stroll to the busy market. I would stay here again.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ha Long
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 26, 2012

We had 3 rooms for a week in Xian. One in our party was missing their cellphone charger left plugged in the wall on day 4. Although reporting it to front desk, we had little hope of its return as they didn't record our loss and never asked the room number until I asked if they wanted it. We kept valuables in the room safe but didn't think that would include phone charger!

I would have given this hotel 4 stars as the staff was friendly, knowledgeable and even maids spoke some English. Rooms were clean and comfortable. Great location and free umbrellas for rainy days. Some inter-room noise heard and bathroom could use refurbishing (recaulked bath and no sink plunger.) Tasty food served in elegant restaurants although cheaper, authentic Xian food found nearby. Great fitness center at Sofitel next door that Mercure guests can use.

Room Tip: If booking more than one room, ask for an upgrade to a suite.
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Mercure Xian Renmin Square

Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Grand Mercure On Renmin Square Hotel
Mercure Xi An
Accor Xi An
Grand Mercure Xian Renmin Square China/Shaanxi
Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Xi'an
#11 Family Hotel in Xi'an
#63 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Xian Renmin Square 4*
Official Description (provided by the hotel):
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 
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