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“Dirty old town” 2 of 5 stars
Review of Canaan International Hotel

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Canaan International Hotel
3.0 of 5 Hotel   |   No.132 East Street, Xi'an 710001, China   |  
Hotel amenities
Ranked #469 of 2,170 Hotels in Xi'an
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Dirty old town”
2 of 5 stars Reviewed January 15, 2011

Having stayed in budget hotels in Nanjing, Beijing, shanghai and Yangshuo, the Canaan was the worst out of the five and for pretty much the same price. Although billed as a hotel for foreign travellers the staff were not up to the level of english I'd have liked. The room (standard) was cleaned each day but remained dirty in the bathroom, and the windows were filthy. The room was quite cold (temp outside wass -7) having only the ac unit to heat it. The entrance is down a back road behind the Hyatt if you are looking for it . I would recommend Golden Hans 40meters away for food and drinks but I didn't like the hotel or the city which is very poluted although I guess the terracotta warriors are a must for a true tour of China. Plus I'll also point out that taxis are hard work in that they tell you they will go not take you you where you want to go. This is quite annoying when its a 5km walk back to the S**T* hotel. With hindsight I would have stayed one night not 3 and just seen the warriors, although the museum and pagodas were good. I resent the time i spent in X'ian when Yangshuo was so much nicer and wish I'd had more time there.

  • Stayed January 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

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111 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Perth WA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 21, 2009

We stayed for four nights.NO english spoken except by two people at the reception.Staff unfriendly /rude Hotel dirty .No Breakfest for westerners whatsoever.Watched one Guest using a Toothpick and putting the used Toothpick back into the "Toothpickbowl" watched by Staff and nobody seemed to care.
Floor in Breakfestroom a total mess ,again nobody gave a damn about......

  • Stayed September 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 4, 2009

We were a bit dubious about this hotel as previous reviews had been mixed.
However we arrived at abou 9.30am, direct from the overnight train from Beijing. Didn't really expect our rooms to be ready but just wanted to drop off our luggage.
We were dealt with personally by the assistant manager, she had excellent English. Other staff tried hard with the language but could not match her.

We had booked two double rooms (we were travelling with our daughter and her husband), they were not ready but they offered us a suite of rooms. It was on the executive floor (16th), it consisted of two bedrooms, both with bathrooms, a lounge room with large lounge suite. There was also a third bathroom.

Bedrooms were large, with plenty of storage. TV s in all rooms, water cooler, no fridge.

Rooms were slightly worn, could do with a little maintenace but beds were OK, albiet hard (as we have come to expect in Asia).

It has obviously been quite a quality hotel but is starting to show it's age. It is rated as 3 star, probaly about right.

Restaurant and conference centre on 4th floor. No western meals available but as we were the only westerners staying there I suppose that is understandable.

Staff were all friendly, but only a little english spoken. There is a 7/11 type store in the lobby.

Location was within the walls of the old city, about 200 metres from the eastern gate.
Only a short walk into the main section of town near the Bell & Drum Towers.
Some nice noodle bars near the front enterance.

Original quote for rooms was 238rmb per night which I thought was quite reasonable and seems good value for money.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Canaan International Hotel

Address: No.132 East Street, Xi'an 710001, China
Location: China > Shaanxi > Xi'an
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #469 of 2,170 Hotels in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:3 star — Canaan International Hotel 3*
Number of rooms: 258
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Also Known As:
Hotel Canaan International
Canaan International Xi An
Canaan International Hotel China/Shaanxi

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