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“Reasonable hotel” 4 of 5 stars
Review of Orient Hotel Xi'an

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Orient Hotel Xi'an
4.0 of 5 Hotel   |   No.393 Zhuque Road, Xi'an 710061, China   |  
Hotel amenities
Ranked #193 of 2,154 Hotels in Xi'an
Leicesteshire, England
Top Contributor
71 reviews 71 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
102 helpful votes 102 helpful votes
“Reasonable hotel”
4 of 5 stars Reviewed November 2, 2008

You might end up at this hotel if you book the 3 star Wendy Wu tour. It is quite a nice hotel with clean rooms but let down by a tatty bathrooms - i think the mould on the silicone is the result of incompetent and excessive application of the sealant around the bathroom. The main thing is the bathroom as well as the room is clean. You get great views from the restaurant which may have revolved in the past but had ceased to do the business when we stayed. The carre four supermarket is useful for stocking up on snacks.

All in all an above average hotel.

  • Stayed October 2008
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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195 reviews from our community

Traveler rating
    9
    123
    45
    14
    4
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2
5
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Essex UK
Top Contributor
324 reviews 324 reviews
145 hotel reviews
Reviews in 172 cities Reviews in 172 cities
363 helpful votes 363 helpful votes
3 of 5 stars Reviewed December 12, 2007

Stayed here as part of a Wendy Wu tour. Would totally agree with AztecAdelaide's review. It is not a bad hotel, but it is some distance from the walled city. Our room was quiet and clean, but the bathroom did suffer with mould in the grout around the tiles. Internet is 5 yuan for 10 mins.

  • Stayed November 2007
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
161 reviews 161 reviews
54 hotel reviews
Reviews in 67 cities Reviews in 67 cities
253 helpful votes 253 helpful votes
4 of 5 stars Reviewed November 24, 2007

The Orient Hotel in Xian is not too far from the many sights of the city and in itself is a comfortable if yet slightly dated hotel.

The rooms were comfortable although the bed was a little hard for my liking and the carpets were in dire need of a good steam clean it was a pleasant stay. The bathrooms were typical of hotels in China small but clean with a shower in the bath.

It certainly wasn't the worst hotel that I have stayed in and considering the country we were in it was better than expected.

We found the breakfast to be adequate with sufficient western food to appease most appetites and the staff were reasonably friendly and courteous.

If the owners cleaned it up a bit it would have rated higher.

  • Stayed November 2007
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 20, 2007

Nice looking hotel foyer.
Rooms very tired and need renovating. Very cold, hotel could not put heating on. Had to use hair dryer in bathroom to keep warm.
Good situation next to Carrefour supermarket.
Great views from breakfast revolving restaurant.
Had good dinner in main restaurant.

  • Liked — Breakfast location
  • Disliked — Temperature of room, and very hard beds
  • Stayed October 2007
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed October 18, 2007

While I agree that Xian was one of the 'Lowlights' of our 21 day trip to China, we found the Oriental Hotel to have an attractive Exterior and foyer along with quite adequate rooms with nice soft beds.
As with most hotels we stayed at in China, the bathrooms were all heavy with mould, but still had very clean linen, changed daily if required.
The Correfours supermarket next door was very handy to shop for all those things you forgot to bring, ( and to replace the suitcases that the airport baggage handlers managed to wreck beyond belief ).
Its saving grace, I think was the good buffet breakfast, as the traffic noise was very loud indeed and the airconditioning almost non existent.
While it was quite clean and comfortable, I don't think I'd choose to stay there again.

  • Liked — Nice soft beds
  • Disliked — The noise and lack of airconditioning
  • Stayed October 2007
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Top Contributor
79 reviews 79 reviews
34 hotel reviews
Reviews in 50 cities Reviews in 50 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 11, 2007

This hotel looked grand on entry but our rooms were disappointing and in need of refurbishment.The carpets were very dirty.
Services were satisfactory, business centre was fine.
Dining area on upper floors was nice with a view over parts of the city but not very attractive parts!

  • Liked — Reataurant at top of hotel
  • Disliked — Location
  • Stayed September 2007, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
108 reviews 108 reviews
57 hotel reviews
Reviews in 65 cities Reviews in 65 cities
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed December 4, 2005

I think it is really a 3 stars hotel. The lobby has a large atrium and gave a good impression on entering but the room was small by comparison with other similar type of hotels I stayed in China. The lighting in the room was poor and the furnishings looked tired. Need a renovation definitely.

Breakfast was provided on the top floor in the revolving restaurant giving a good view from every table. The buffet was not bad. The other restaurants in the hotel was also good.

  • Stayed September 2005
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Orient Hotel Xi'an

Address: No.393 Zhuque Road, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#48 Luxury Hotel in Xi'an
#142 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Orient Hotel Xi'an 4*
Number of rooms: 293
Reservation Options:
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Also Known As:
Orient Hotel Xi'An China/Shaanxi
Orient Xi An

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