I stayed 4 nights at this hotel for a conference in Xi'an. Hotel was great - rooms were clean, plenty of amenities in the rooms (shampoo, toothbrush/toothpaste, cotton swabs, shaving kit, lotion, etc.), bath towels and wash cloths replaced daily, even though I didn't ask them to be, flat screen TV (had a couple of English channels, but not many...did have HBO), wired internet that was fairly fast, complimentary bottled water and a safe. My only complaint is that the beds are rock hard and pretty uncomfortable. Breakfast in the Atrium Cafe was very nice - lots of options, fresh fruit, fried eggs cooked to order, and the staff were very friendly. Most of the staff do not speak great English, which was to be expected, but some did and were extremely friendly and helpful. Many reviewers have mentioned that this hotel is directly across the street from Wal-Mart, which is true, but many did not mention that the Wal-Mart is also in a mall. There is a 3-story mall across the street...the 3rd floor is actually nothing but local restaurants, which was very cool! We also were able to take the hotel car for a tour of the city (for much cheaper than the Xi'an organized tours cost), including the Terra Cotta Warrios, Banpo Museum and the City Wall. I wasn't much a fan of the Banpo Museum...but it sounds like they would be flexible if you wanted them to take you to some other things in the city (I wish I would've asked to see the Wild Goose Pagoda instead of the museum). The driver did not speak English, but here was very friendly and politely opened the door for me every time we got in and out of the car. They will exchange up to $100USD per guest, per day, and there is also a cash machine in the front lobby where you can withdraw yen from. Overall I had a very pleasant stay!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.