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Tianyu Gloria Grand Hotel Xian: Traveler Reviews

4.0 of 5
No.15 North Yanta Road, Xi'an 710054, China
Hotel amenities
Tianyu Gloria Grand Hotel Xian
Ranked #62 of 1,525 hotels in Xi'an
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176 reviews from our community

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Farmington, Arkansas, United States
2 reviews
1 helpful vote 1 helpful vote
“Very pleased - clean rooms, courteous staff!”
4 of 5 stars Reviewed April 28, 2012

I stayed 4 nights at this hotel for a conference in Xi'an. Hotel was great - rooms were clean, plenty of amenities in the rooms (shampoo, toothbrush/toothpaste, cotton swabs, shaving kit, lotion, etc.), bath towels and wash cloths replaced daily, even though I didn't ask them to be, flat screen TV (had a couple of English channels, but not many...did have HBO), wired internet that was fairly fast, complimentary bottled water and a safe. My only complaint is that the beds are rock hard and pretty uncomfortable. Breakfast in the Atrium Cafe was very nice - lots of options, fresh fruit, fried eggs cooked to order, and the staff were very friendly. Most of the staff do not speak great English, which was to be expected, but some did and were extremely friendly and helpful. Many reviewers have mentioned that this hotel is directly across the street from Wal-Mart, which is true, but many did not mention that the Wal-Mart is also in a mall. There is a 3-story mall across the street...the 3rd floor is actually nothing but local restaurants, which was very cool! We also were able to take the hotel car for a tour of the city (for much cheaper than the Xi'an organized tours cost), including the Terra Cotta Warrios, Banpo Museum and the City Wall. I wasn't much a fan of the Banpo Museum...but it sounds like they would be flexible if you wanted them to take you to some other things in the city (I wish I would've asked to see the Wild Goose Pagoda instead of the museum). The driver did not speak English, but here was very friendly and politely opened the door for me every time we got in and out of the car. They will exchange up to $100USD per guest, per day, and there is also a cash machine in the front lobby where you can withdraw yen from. Overall I had a very pleasant stay!

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lauren W about Tianyu Gloria Grand Hotel Xian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Great hotel!”
5 of 5 stars Reviewed April 11, 2012

We stayed here after moving out of the Xi'An Hotel and did not set our expectations too high after that disaster of a hotel. However, we were not only pleasantly surprised but we were bowled over by this hotel! The bellmen were efficient, courteous and were very quick to bring up our luggage, then apologized for taking so long.

The rooms were very pleasantly decorated and the beds were typical of China, solid but not rock, concrete hard. The bathrooms were very beautiful and the scenes from the 24th floor at night were amazing!

The only complaint I had was we couldn't figure out the a/c but we just opened a window and it was fine. They do have fans downstairs tha they'll bring up if you want them but it was so pleasant outside we didn't bother.

The Atrium cafe on the 3rd floor has a great dinner selection and the most wonderful breakfast buffet.

2 thumbs up!

Room Tip: Higher floors have a great view and don't get one facing the street or you'll hear the horns...
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington Cheshire
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“China trip terracotta army”
5 of 5 stars Reviewed November 21, 2011

Wonderful hotel I had room on 23 floor with views across the city - not a room more a suite and every room has huge bed great bathroom and a desk with wifi connector plus a couple of settees and a coffee table. Robes slippers and all the bathroom needs shampoo conditioner etc. Suggest bringing own coffee if u don't like nescafe with whitener and sugar (all in one satchet). Breakfast choice huge there was bacon ham, beans and fried eggs (latter at cook to order) I ignored all the black eggs etc but they have a wide range of chinese delicacies too! There was toast croissants Danish pastries and fruit and good coffee so no problems there. We did have a meal in the restaurant - buffet style and no one starved.

Room Tip: there were a lot of weddings at every hotel we stayed at. I suggest higher floors would be quieter...
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  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 5 more reviews by VamC for Xi'an
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver bc
Top Contributor
95 reviews 95 reviews
41 hotel reviews
Reviews in 51 cities Reviews in 51 cities
46 helpful votes 46 helpful votes
“Great hotel except for the bed”
4 of 5 stars Reviewed September 17, 2011

We stayed in this hotel for two nights in April 2011 as part of a tour of China.

The hotel is very clean and tidy. The breakfast was fantastic, a good selection of bread/toast, cereal, bacon etc. and there is a great omelet/egg station which cooks your order to perfection. The room was spacious and quiet.

My only complaint was the rock hard bed, not just firm but like a board. I think the carpeted floor was softer. We made do by getting extra quilts and blankets to put on the mattress which helped.

We did have one problem when the hotel tried to make us pay for an ice bucket liner which was cracked from old age not abuse. When I argued with the manager and stood my ground they took the charge off.

There is a Walmart across the street.
Would I stay here again? YES

Room Tip: ask for extra bedding if you want a softer bed.
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  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask gerleg12 about Tianyu Gloria Grand Hotel Xian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“not worth the money, not good location unless Walmart is important”
2 of 5 stars Reviewed July 8, 2011

no WIFI
no English
NO BREAKFAST EVEN THOUGH I BELIEVED IT WAS INCLUDED!!!
Location is not inside city walls or close to them!
Booked tour through them... which was less then adaquate (although I don't hold the hotel responsible for that) Guide had poor english, poor knowlegde, and didn't even think to suggest bathroom breaks during a 10 hour day? But Terra Cotta Warriors ARE WORTH SEEING!!

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask carlalang about Tianyu Gloria Grand Hotel Xian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tianyu Gloria Grand Hotel Xian

Also Known As:
Tianyu Gloria Plaza Xi An
Tianyu Gloria Grand Hotel Xian China/Shaanxi
Address: No.15 North Yanta Road, Xi'an 710054, China
Region: China > Shaanxi > Xi'an
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 1,525 hotels in Xi'an
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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