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“China Tours - "have the magic to make a tour priceless"” 5 of 5 stars
Review of ChinaTours-Xian Private One-Day Tour

ChinaTours-Xian Private One-Day Tour
No.72 Keji Er Road, Xi'an 710075, China
029-88336611
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Ranked #10 of 50 Activities in Xi'an
Attraction details
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
“China Tours - "have the magic to make a tour priceless"”
5 of 5 stars Reviewed April 15, 2013

We are a family with a 12 year old son and 15 year old daughter - it was our first ever trip to China and our first tour as a group - Well what can I say but don't hesitate to give these guys a go !!! they were fabulous from the word go - from the initial booking to the good byes at the end - these guys were terrific. I've always been sceptical of reviews - but now this is my first and it s all true what others say - all the positive feedback and I know I'm just adding to it- No money can buy the priceless experience we shared with such a great company - Our tour guides Michael and Abbey were amazing - absolutely wonderful people and a real delight to be with - I couldn't thank you enough for making our holiday a priceless journey - thank you

Visited April 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny B, Director of Sales at ChinaTours-Xian Private One-Day Tour, responded to this review, April 17, 2013
Thankyou for your review.
We are thrilled that your family enjoyed your tour to China with us.
Our guides are among the best in China, and we appreciate your kind comments on their service.
Thankyou for making your booking with ChinaTours.com and we look forward to seeing you in China again soon.
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114 reviews from our community

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Date | Rating
  • English first
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English first
Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“A well organised trip”
5 of 5 stars Reviewed April 5, 2013

We have just returned from our private trip to China organised by Chinatours.com We visited Beijing, Pingyao, Xian, Chongqing,Shanghai and Guilin
Our dealings with Fay prior to our leaving were wonderful. She was most efficient and prompt with her emails.
Our guides in China were all excellent and the drivers were very proficient.
We saw amazing sights and learned so much about China.
Our hotels ranged from good to excellent and most meals were memorable.
The Ku Fu show and the Acrobatic show were dazzling.
Our cruise on the Yangtze went so well and we were very pleased with the service.
Our days were long and perhaps we could have had a little more time to rest as we are in our late sixties, but I am sure had we mentioned this to our guides they would have been happy to restructure the day. We just did not want to miss anything.
We would recommend Chinatours.com to anyone who is looking for a well balanced, safe and interesting tour.

Visited March 2013
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny B, Director of Sales at ChinaTours-Xian Private One-Day Tour, responded to this review, April 17, 2013
Thankyou for your review.
A private tour is a fantastic way to see our great destination, and we are pleased you enjoyed the arrangements Fay organised for you. Fay is part of our reservations team who work very hard to ensure that you have a smooth and trouble free journey.
We appreciate your positive comments on our guides and drivers also - they are a most important part of your tour.
We hope to see you visit China again in the future - we would love to welcome you back!!
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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“wonderful trip to china”
5 of 5 stars Reviewed March 30, 2013

My 75 year old mother and myself travelled to Beijing and Shanghai in August 2012.We had the most wonderful trip and can't wait to go back. From the minute we stepped off the plane everything was taken care of, our private guide Vivian was waiting to take us to our hotel and explained everything that we would be doing over the time that were in Beijing.the Mercure downtown was excellent value, very clean and the food was excellent and close to railway station and shopping.
We were taken to all the best attractions Great wall ,summer palace, Tian'anmen square, Hutong to have home made lunch in a family home, which was a wonderful experience , zoo and much more. If we wanted to stop and look in a shop there was no problem we were told to take our time and enjoy.Vivian and our driver took the best care of us always making sure we were safe and had plenty of water as the heat at this time of year was extreme.
We then headed off to Shanghai. Our thoughts were that our guide and our itinery couldn't be as good as our Beijing experience, but we were wrong it was just as good China tours certainly only recruits the best tour guides and really puts a great holiday together for you.
Matt picked us up from the airport and had us laughing in the first 5 minutes we were in the car. His and Vivians knowledge of their cities was impeccable and so interesting. Shanghai was also wonderful and very different.Matt & Vivian took us to different restaurants always asking what we liked before ordering for us.All our needs were catered for.
I have told so many of our friends that if they go to China make sure they book with China tours and do the private tours with your own guide as your not waisting time waiting for other people all the time.
We are planning another trip to China soon and will definately be touring with them.
Thanks China tours
Debbie & Barbara

Visited August 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny B, Director of Sales at ChinaTours-Xian Private One-Day Tour, responded to this review, April 4, 2013
Thankyou for your review
Its great to hear you had a fantastic trip to China with Chinatours.com. Your feedback and compliments on the efforts of our Tour Guides is most appreciated.
We look forward to welcoming you and your friends to China in the future.
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Adelaide
Top Contributor
218 reviews 218 reviews
91 attraction reviews
Reviews in 76 cities Reviews in 76 cities
118 helpful votes 118 helpful votes
“Fabulous Tour”
5 of 5 stars Reviewed March 30, 2013

This was our first ever experience with a tour group and I could not fault it in any way. We were very fortunate in that there were only six of us in the group so it was just the right size to get to know each other over the week. We visited Beijing, Xian and Shanghai and all three tour guides (Maggie, Helen and Laura, who all spoke very good English) and the drivers were terrific, always there to pick us up on time with friendly service and helpful information. All of the hotels and lunch restaurants that were included were really good as were the many sites that we visited. This tour was excellent value for money, including two domestic flights, good hotels with extensive breakfasts, delicious lunches and all entrance fees as well as the services of the driver and guides. The only extra things we had to pay for (apart from dinners) were additional things that we chose to do on the day such as the acrobatic performance, bike ride along the city wall in Xian and a river cruise in Shanghai. The guides were very adaptable if we wanted to make time to add these extra things in. I would highly recommend China Tours to anyone thinking of visiting China.

Visited March 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny B, Director of Sales at ChinaTours-Xian Private One-Day Tour, responded to this review, April 4, 2013
Thankyou for your review
Chinatours.com offers a range of Join-in group tours at competitive pricing. We are thrilled to receive your feedback on what great value for money our tours really are!
We are pleased you enjoyed your time in China with us, and look forward to welcoming you again in the future.
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Wellesley, Massachusetts
Senior Contributor
22 reviews 22 reviews
12 attraction reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“China tours join in tour”
5 of 5 stars Reviewed March 28, 2013

My husband, sister-in-law, brother-in-law and I used this company for a 2 week tour in October/2012. We traveled to China on a re-positioning cruise from Anchorage to Beijing, and therefore needed a land tour that started in Beijing on a specific date and went to all the places we wanted to see. This was the only company that fit my requirements and I was a little concerned about using a company based in china as opposed to one based in north america. They provided me with references from Americans that had used their company and I received glowing reports so we decided to use ChinaTours. We were more than satisfied, all the tour guides were very knowledgable, spoke English very well and were very accommodating in making changes. For example, the day you arrive all tours just take you to your hotel so that you can adjust to the time change. Since we arrived by ship, I had arranged to have the driver wait while we checked into the hotel and then he drove us to a sight that I requested that was not part of the tour, so we were able to utilize this first day. On the last day in Beijing, my husband and I wanted to do something different than what was planned, they transported our luggage to the airport with the group and we met them there at the appointed time. If there was no activity planned for the evening, they were happy to drop off those of us who wanted to continue sightseeing, at a location we requested and then take the rest of the group to the hotel. It was a very manageable group size, we started as 14 and not everyone did the whole tour, towards the end we were a group of 5. The hotels used were great and in good locations with good breakfasts. The food was good, a little bland for our tastes, but they think non Chinese tourists want this, when we expressed a desire for spicier fare it was done. When we were down to a group of 5 and not excited about a place we were going to the guide made alternate suggestions and we chose something not on the itinerary and she was glad to make the change as long as we signed a form that we asked for the change. We did not choose this company on price, but it turned out to be the lease expensive tour that I had looked into. The only complaints that I have is that the first day in Xian we went to a company store prior to going to the terracotta warriors, I would have liked to reverse this as I would have liked more time at the sight and less time at the store. This seemed to be the only tour company that included bicycling the top of the wall around the old part of Xian, which was great. My other complaint was not the fault of ChinaTours, on the boat ride down the Li River from Guillin, the boat serves lunch during the part of the trip with the most spectacular scenery, our tour guide says they have complained about this, but the boat operators want to be able to cleanup prior to the end of the trip and there is nothing they can do about it. Our tour guide recommended a show that was not included in the tour, called Impressions, which is produced by the director who staged the opening ceremony for the Beijing Olympics, all in the group had to decide to go as it took place in the evening after the trip down the Li river, our group decided to add this on and it was the highlight of the trip, I think they should include this as part of the tour, instead of being optional as it was spectacular and people might miss it if their group doesn't vote for it. Our tour also included a 3 night cruise down the Yangtze river, the cruise ship they used was very good and we all had excellent cabins. Nobody from the tour company accompanied us on the cruise, but it was not necessary, there were excellent guides on the ship that explained everything, when we disembarked we were met by another chinatour guide.

Visited October 2012
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny B, Director of Sales at ChinaTours-Xian Private One-Day Tour, responded to this review, April 4, 2013
Thankyou for your review
Its is nice to hear your family had a great journey with ChinaTours.com.
One of the big advantages of using our company is that we are flexible when on tour, and able to make last minutes changes according to the group needs as per your experience.
We look forward to seeing you again on a future visit to China.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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