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“Grand room!” 5 of 5 stars
Review of Grand Metropark Hotel Xi'an

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Grand Metropark Hotel Xi'an
4.5 of 5 Hotel   |   No.158 Dongda Street, Beilin District, Xi'an 710001, China   |  
Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #40 of 2,158 Hotels in Xi'an
4.0 of 5 stars 550 Reviews
Flushing, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Grand room!”
5 of 5 stars Reviewed January 4, 2014

I was amazed at the size and layout of the room for the price. Clean and comfortable hotel with free wifi in the lobby. At night, I would recommend taking a walk to the city wall as it is beautifully adorned with lights. The complimentary breakfast has a great spread.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review, June 25, 2014
To PremmyNY,
Thank you very much for taking the time in reviewing our hotel. It can be very rewarding to both myself and the staff members when reading through positive feedback. I'm glad to know that your time in Xi'an was a pleasent one, and if you ever were to return to Xi'an, we would gladly see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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550 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
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English first
Denver, Colorado, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 12, 2013

I stayed at the Grand metro and had stayed there 3 times when I visit Xian. It used to be the Grand Hyatt and it was sold a ew years. The first I went under Grand Metro the hotel was still very nice and had kept up with the hyatt concept. Unfortunately on this last trip in September I was dissapoint as the hotel is outdated and the atmosphere looks old. Service at the restaurant was not there. Have to get some one for a cupof tea and it took almost 30mins before they bring it and after requesting like 4times. They do not smile and they do not even take the dirty dishes from teh table unless we request. I am a little disappointed to see a nice hotel drop down in category. Rooms also need updateing. Last I heard that the hotel is going throguh some renovation a month ago. Location is good and will recommend if they have updated the hotel.

Room Tip: roomsize are fine but need upgrading.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
99 reviews 99 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed November 27, 2013

This hotel is centrally located but a bit outdated. Wifi only located in the lobby with sporadic connection. No air conditioning so we attempted to open the windows. It turns out that you have to call house keeping for them to come and open the window for you.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 15, 2013

The hotel used to be the Hyatt and was where Bill Clinton stayed when he visited Xian (They are very proud of that visit). It is a little dated but centrally located, not too far from the City Wall. It had an excellent breakfast, service was fine. It was suggested by our travel agent and was a good place to stay. If there was a downside, it was a little hard to get to as they are constructing a new Metro subway in Xian and the streets are torn up in the vicinity. Al;l else was good.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Oz
Top Contributor
59 reviews 59 reviews
32 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 2, 2013

This hotel was 'evidently', according to a plaque in the lobby...a 5* hotel. But...no longer. The lobby level as lovely, as was the Oasis atrium area and the breakfast area. But...much of the carpeting where I walked was permanently stained...including our room's. And..the 2 sofas in our room were worn and the upholstery had a couple of holes. The room itself was a lovely, large size with a comfortable bed. The bathroom was fine...except that the shower door was broken and would not close properly. Breakfast was very good. And the location of the hotel was quite good...tho' with Masses of Construction now going on in this section of Xi'an...one might look elsewhere, as traffic was perhaps worse due to the construction. And 'the pool' was really a LARGE hot tub...rather than a 'real swimming pool'...which I thought was a Negative. All in all...I would compare prices of other hotels...and look for one that is not quite as shabby.

Room Tip: We did ask for a room with a sofa...and were changed from a small dark room looking at a building to...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing
Top Contributor
61 reviews 61 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 6, 2013

Location is good - close walk to City Wall and maybe 15-20 minute walk to Drum/Bell Tower. There is a very good night market nearby with great local outdoor eating. Rooms a re very appointed with a nice Chinese design touch. Breakfast was VERY good and the wifi service is excellent. Very friendly staff and good lounge/reception areas.

I have stayed in other hotels in Xian and would stay here ahead of tem.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chippenham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 1, 2013

Beautiful Oasis area but this is the only place with Wi-Fi. Rooms were OK but the bed was hard and the walls plain. All areas seemed clean and the facilities were quite good with a helpful tourist guide on site. Room service stopped at 11pm which isn't late enough especially if travelling. Not far from the City walls and the Muslim quarter the bell tower etc. Staff generally helpful but some struggled to understand English language and custome.

Room Tip: Cheaper to book on line than directly. Rooms have no Wi-Fi but a laptop with an Ethernet connection...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Grand Metropark Hotel Xi'an

Address: No.158 Dongda Street, Beilin District, Xi'an 710001, China
Phone Number:
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Xi'an
#26 Luxury Hotel in Xi'an
#59 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Metropark Hotel Xi'an 4.5*
Number of rooms: 315
Official Description (provided by the hotel):
Grand Metropark Hotel Xian Located within the historical city walls, in the heart of the shopping and entertainment area, close to the business and government districts. It only takes 10 minutes to the Xi'an Railway Station and about 1 hour to the eighth wonder of the world--Terra Cotta Warriors by car while it is 43 kilometers from the Xi'an Xianyang International Airport. It is also conveniently located close to the Shaanxi Provincial Museum, the Bell Tower and the Big Wild Goose Pagoda.Grand Metropark Hotel Xi'an has 315 guest rooms, several restaurants as well as various conference and recreational facilities offering free WIFI and parking.In a new day, you may jog along the ancient city or enjoy the combination of its fashion and history. At the end of the day, you may take a rest in Oasis Lounge charming of the nature via listening attentively to water flowing and birds twittering, watching aromatic herbs and fishes playing. At this cozy moment the whole day shall be pleasing and colorful. ... more   less 
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Also Known As:
Hyatt Regency Xi An
Hyatt Xi An
Grand Metropark Hotel Xi'An China/Shaanxi

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