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“Nice location and comfortable.” 4 of 5 stars
Review of Grand Metropark Hotel Xi'an

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Grand Metropark Hotel Xi'an
4.5 of 5 Hotel   |   No.158 Dongda Street, Beilin District, Xi'an 710001, China   |  
Hotel amenities
Ranked #51 of 2,187 Hotels in Xi'an
California
Level Contributor
117 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Nice location and comfortable.”
4 of 5 stars Reviewed June 12, 2013

I consider several factors in choosing a hotel, then rating it afterwards. I also try and get hotels that have character or a feel for where we are, or the type of trip I am on. In other words, when in Prague, I don't want the Hilton. 

Reviews by others are very important, and we do our homework. Also considered are location, price, breakfast, communication.

Comfort, lighting, bathroom space, water pressure...all things that make a stay or can ruin it.

That said, we were on our first ever tour and our first time in China. We stayed where the group stayed and I didn't do the usual research, although I DId read the reviews.

We loved the location. That was really key for this trip. it was so nice to be able to get out and walk around the city and explore. I recommend going outside the wall and walking around. It was a nice cultural experience. We did not go on top.

The bathroom had a small counter but we managed. Lighting and water pressure were good. the bed was harder than we are used to but we managed just fine. Love the silk comforters we got in the hotels, so even bought one for home. I liked the window treatments. Very different, but worked great for us. Older tv with limited chanels, but adequate when we were there to explore not the tv. The tiny pool was not heated, jacuzzi not full. My brother in law went to use it and the really nice staff tried filling it with a hose for him. Kind of funny, but he appreciated their efforts.
We enjoyed the breakfasts served in each hotel. I stuck mainly with the local fare and it was all good, but after 2.5 weeks I can't recall one from the other.

We had ipad wifi trouble everywhere we went in China, including airports, so by now we had adapted.

Take the time to explore.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank bjsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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575 reviews from our community

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Level Contributor
12 reviews
5 hotel reviews
4 of 5 stars Reviewed June 11, 2013

This hotel was clean and in a good location. The hotel was also very quiet which was nice.
We booked through an agent and got it at a cheaper price than is advertised. They also put a router in our room for wifi at our request which was great. They also have wifi in common areas.
The hotel is only 2 blocks from the centre bell tower and it was easy to jump on a bus outside for 1 or 2rmb each and get off two stops later.
No real complaints. It has a bar fridge to keep water cool and a safe as well which helpful. It also had 6 or so english channels on the TV.

Room Tip: Book before you go and request wifi in the room. The walk in price is a lot more expensive!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank andypotter90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 29, 2013

We stayed at this former Hyatt Hotel May 21/22 2013, and while I have no complaints I do have a couple of observations.

The stay was part of a package tour (China Best Tours, out of Sydney), and it was listed as 4.5 stars. I'd only go 3.5 to 4, because of a couple of minor problems.

Free wifi was supposed be available in the lobby - and it was, sort of.

In the piano bar, the wifi was quite good - but in the lobby area itself, and in the second guest seating area it was inadequate or non-existent.

That meant we had to sit in the piano bar, near the wifi router - and gently shoo away the staff who assumed we wanted to buy drinks or coffee.

That brings me to a second quibble ... A group of about six of us DID buy some coffees and cocktails and beers while sitting there. The coffees were apparently undrinkable (not unusual for China), the Margaritas were acceptable, and the beers were Tsingtao, so how could that go wrong? :-)

But the complete lack of English meant that three of the six orders were either mixed up, or had to be changed because "no more".

And finally, while discussing the lobby, the toilets next to the piano bar had no paper (not unusual for a Chinese toilet) .. but they also needed cleaning, and two of the stalls in the mens room had broken locks.

On the other hand, the location was excellent, the rooms spacious enough (and with a cute 'rice-paper' screen to diffuse the lights from outside) and the breakfast was perfectly acceptable (if not exceptional).

I note that others has commented on the very hard beds .. again, this is not unusual in Asia, so we just accepted that.

So - overall - the Grand Metropark is a perfectly adequate hotel, but really only 3.5 to 4 stars, not five.

Having said that, we were on a package tour which had kept us on the go non-stop for days, so all we really needed was a bed and a shower - and it had both of them :-)

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Graham_In_Brisvegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 28, 2013 via mobile

Nice modern hotel with clean comfortable rooms and a great staff. No free wifi and rooms could use a little updating but an over all a good hotel with a decent location. The exterior and lobby are nice and the food was great! The continental breakfast was top notch no need to eat anywhere else for breakfast they have both chinese and western food and amenities. Overall a great experience comparible to a hampton inn in the states but with better food and lobby.

  • Stayed May 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Spearwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gold coast
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 27, 2013

We stayed 2 nights May 13/14 2013 on a China Best tour; the location is good but a disappointment was the bed, which was like sleeping on a rock!! Some others on the same tour had the same experience but not all so not sure what that was about. The Hotel was as others have commented a bit tired and dated but rooms were a good size and the hotel was otherwise clean and comfortable. Breakfast was included but was not up to the standard of the hotels we stayed in with CBT in Beijing and Shanghai. Prob suggest that CBT use an alternative hotel next time.

Room Tip: Ask for a softer bed!!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank cervelogoldcoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2013

It is said that this hotel is the former Hyatt Regency, maybe this is the reason for the dated look. But the location is quite good, just minutes of drive to the Bell Tower and the street for local food and snacks, and there are KTVs and shopping malls also within walk. The hotel room and dining are all average level, no big surprise but still good.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 17, 2013

stayed here with china spree tour...good location on major street with restauants and shops...hotel used to be a hyatt but the quality has really gone downhill with dated lobby and rooms..we found stains on the carpet...wifi inadequate...breakfast average...could have potential but major renovation needed

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank uswmnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Metropark Hotel Xi'an

Address: No.158 Dongda Street, Beilin District, Xi'an 710001, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Xi'an
#39 Luxury Hotel in Xi'an
#54 Best Value Hotel in Xi'an
Price Range (Based on Average Rates):
Hotel Class:4.5 star — Grand Metropark Hotel Xi'an 4.5*
Number of rooms: 315
Official Description (provided by the hotel):
Grand Metropark Hotel Xian Located within the historical city walls, in the heart of the shopping and entertainment area, close to the business and government districts. It only takes 10 minutes to the Xi'an Railway Station and about 1 hour to the eighth wonder of the world--Terra Cotta Warriors by car while it is 43 kilometers from the Xi'an Xianyang International Airport. It is also conveniently located close to the Shaanxi Provincial Museum, the Bell Tower and the Big Wild Goose Pagoda.Grand Metropark Hotel Xi'an has 315 guest rooms, several restaurants as well as various conference and recreational facilities offering free WIFI and parking.In a new day, you may jog along the ancient city or enjoy the combination of its fashion and history. At the end of the day, you may take a rest in Oasis Lounge charming of the nature via listening attentively to water flowing and birds twittering, watching aromatic herbs and fishes playing. At this cozy moment the whole day shall be pleasing and colorful. ... more   less 
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Also Known As:
Hyatt Regency Xi An
Hyatt Xi An
Grand Metropark Hotel Xi'An China/Shaanxi

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