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“Brilliant staff in Xian” 5 of 5 stars
Review of Shangri-La Golden Flower Hotel

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Shangri-La Golden Flower Hotel
4.0 of 5 Hotel   |   No.8 Changle West Road, Xincheng District, Xi'an 710032, China   |  
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Ranked #27 of 2,170 Hotels in Xi'an
Tonbridge, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Brilliant staff in Xian”
5 of 5 stars Reviewed January 5, 2014

Really wonderful helpful people throughout the hotel (Mona was exceptional), with good English speaking skills. Great food in the evening and comfortable, quiet, decent sized rooms.
OK location too with only a short taxi ride to the city walls and about 45 mins to the 'Warriors'.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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647 reviews from our community

Traveler rating
    185
    333
    102
    25
    2
See reviews for
73
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53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dellwood, MN
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 1, 2014

Very clean and comfortable. We had two adjoning rooms which were clean, fresh, warm and pleasant. Tea kettle in room with instant coffee and tea along with complimentary water bottles. Staff was very friendly. Vast breakfast buffet with both western and Chinese dishes. Hotel restaurant very good for supper also.
Be aware that there are two Shangri La hotels in Xian. Our taxi took us to the sister hotel first which a was a bit frustrating.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 28, 2013

Good hotel with excellent people and service. They took care of many things while we stayed and planning activities.The location is good and handy for tours to different attractive points in Xi'an which save lot of traffic time.

Room Tip: big room good space.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastham, Massachusetts
Level Contributor
116 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed December 3, 2013

It was nice to arrive a the Shangri-La Golden Flower after a flight from Bejing. Our room was roomy and clean although it and the public spaces seemed a little dated. We had a good dinner with friendly service but our waitress had to get some help with her English from another staff member. There were plenty of breakfast offerings including dim sum style steamed bonds. You can watch them make fresh noodles at one of the serving stations.

Although our room was quiet, the hotel is at a very busy intersection in a commercial district. Since were were traveling in a bus with a with a tour, the neighborhood didn't make much difference to us.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Maryland
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed November 22, 2013

Lovely, Serene, peaceful are just a few adjectives to describe this wonderful hotel. The welcoming lobby and the very helpful reception staff. Check-in was immediate to a very nice comfortable room. T.V. has a soothing music channel which was very easy to use with part english on the remote and speaker in bedroom and bath. Nice touch. Close to a mental massage.
The king bed was cozy with lots of pillows. Coffee/tea maker with supplies was a great treat. Nice cup of hot tea at bedtime and hot coffee upon awakening. Bath has all the little amenities that make the stay enjoyable. Soaking in the deep tub listening to the easy listening station almost puts one in a sleepy-time mood.
The large swimming pool was also relaxing with large glass windows. Breakfast was wonderful with East/West selections and several made-to-order stations. Servers were very busy refilling the coffee cups which is always appreciated without having to constantly look for servers.
Wonderful staff at this wonderful hotel. Would return again.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed November 16, 2013

All in all an amazing stay. Friendly staff. Great vegetarian options at Shang Palace. Room was very clean, big, and comfortable. Many of the staff spoke good and clear English. Good value for money. Cabs are fairly easy to find.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 9, 2013

I've stayed in many different Shangs all over China & the rest of Asia - this is the only one, in my memory, without in-room wifi! So not very convenient if your do not have an ethernet connection on your computer, or if you plan to work with your iPad or iPhone!





  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Golden Flower Hotel

Address: No.8 Changle West Road, Xincheng District, Xi'an 710032, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Xi'an
#13 Romantic Hotel in Xi'an
#22 Luxury Hotel in Xi'an
#58 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Shangri-La Golden Flower Hotel 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Shangri-La Golden Flower Hotel China/Shaanxi

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