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“Picked the wrong Lemon!” 3 of 5 stars
Review of Lemon Hotel Xian South Gate

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Lemon Hotel Xian South Gate
No.89 Nanguan Street, Xi'an, China   |  
Hotel amenities
Ranked #286 of 2,042 hotels in Xi'an
Melbourne, Australia
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
“Picked the wrong Lemon!”
3 of 5 stars Reviewed March 9, 2014

Buyer beware! there are 3 Lemon Hotels in Xian - And this is NOT the one everyone is raving about! My mistake!!

This Lemon is down by the South Gate - so it is not that far from the city centre - but it has a number of service and maintenance issues that prevent it from matching its counterpart.

The room - the room is well enough appointed with with european beds that were comfortable enough. The decor is modern boutique funky - but as with many local hotels - lack of maintenance has let it down - so the furniture is scratched and dented, the bathroom ceiling needs repair. There is space for a bar fridge - but it wasn't there. The windows seem to lack double glazing - so it was noisy in the evening.

The staff - The staff spoke survival english and were polite enough

Cleanliness. - with a lack of maintenance - many things looked "grubby" . I certainly felt the bathroom could have been cleaner - particularly in the "hard to clean" spots!

Hotel amenities - We elected not to eat the local breakfast provided - so can't comment on the food. We did ask for a beer after returning from a long day of touring - and it was warm ! When asked for a glass we were provided a paper cup! So the "bar" amenities are lacking.

All that said - we stayed for 2 nights - we were out of the hotel touring from 0900 to 2100 - so we really didn't need much - and for the 400 RMB they charged a night - we thought it was reasonable.

Would I go back - probably not - but if you're looking for a cheap weekend and you don't plan on spending that much time in the hotel - it would be worth considering.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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11 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Top Contributor
99 reviews 99 reviews
45 hotel reviews
Reviews in 50 cities Reviews in 50 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed July 21, 2013 via mobile

The Lemon hotel is a modern hotel and the rooms offer all facilities you need. The rooms have good beds. European standard. The glass bathroom has no tub but a good and big shower. Unfortunately we had to change rooms because, although the room was cleaned, when closing the bathroom door we found a handfull of burned cigarets. The housekeeping staff does obviously not clean 'hard to reach places'. The staff reacted immediately and accurate however by tansferring uw to an other room. The hotel is mainly aiming at local guests so no European breakfast. All in all a good located hotel and not a bad choice.

Stayed July 2013
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Shenzhen, China
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 10, 2013

I stayed here for three nights in July 2013 in a Classical Room in Building A - 6701.

The first surprise was that they asked for the full three nights payment in advance, plus deposit, despite the reservation being backed by a credit card. Maybe tis was to stop you running away after the first night. The front desk had no English ability which meant that all communication was via my inexperienced companion.

The room had no closet - hanging space was provided by hangers on a hatstand. The room had no fridge. There was a large pillar in the middle of the room which made much of the space useless.

However, the worst feature was the shower. There was no lip on the shower room so water ran out of the shower into the rest of the bathroom and on into the living area. This soaked the carpet. We noticed it was damp on the first evening, but it was late so we did nothing that night and put it down to some previous users carelessness. When we showered ourselves we found that the soaking was inevitable unless you operated the shower at its lowest pressure and made sure the jet pointed away from the door. We complained at the front desk but nothing was done and the suggestion that we could switch rooms was shrugged off. In addition, whatever setting you used for hot/cold the water temperature varied from cold to boiling in about 30 second cycles.

Yes - it is close to the South Gate, but there is metro construction in between so it's not walkable.

Don't stay here unless you're desperate.

Room Tip: Go to another hotel
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  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 12, 2013

We were short on time in Xi'an so we wanted to stay close to the South Gate of the City Wall so that we would have easy access to the bike rentals. The Lemon Hotel is about a 10 minute walk to the South Gate so it worked well for us. The rooms are clean and comfortable. The halls smell vaguely like cigarette smoke so the no smoking policy isn't exactly followed, but that's true in several places we stayed in China. The breakfast is strictly Chinese and no Western food if that matters to you. Used the google translator to assure correct communication in check out. Wifi was free. We ate at the restaurant next door based on TripAdvisor reviews. Our guide from China Odyssey Tours helped us order before leaving us to cycle. We were glad we had his help. Spare ribs recommended but not the fish. We had a private dining room upstairs for our family of 5.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 18, 2012

Stayed there for three nights walking distance to the main attractions within the city walls. New hotel so everything was great and as expected. Would have liked a fridge in the room but apart from that pleased with the accommodation. We had let them know prior that we were travelling with a young child and they even placed stuffed toys in the room for her to play with. We would stay here again. Not sure about the language ability with English as my wife in Chinese and did all the talking.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Top Contributor
136 reviews 136 reviews
32 hotel reviews
Reviews in 66 cities Reviews in 66 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed July 29, 2012

This is a pretty new hotel and as such not many of the taxi drivers know it. but its just a turned of the main north south road just outside the south gate.
This new hotel as very modern rooms, self service laundry which was very handy.

The downside is the lake of English - but with google translate in the lobby you can work things out. The inhouse restaurant is ok but again no english or pictures to assist - BUT next door to the hotel is a VERY good resturant and deserves/demands at least one visit in your stay.

Overall a very pleasant place to stay in Xian.

Room Tip: Eat next door - it really is very very good :-) The traditional soup with "breakup bread"...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lemon Hotel Xian South Gate

Address: No.89 Nanguan Street, Xi'an, China
Location: China > Shaanxi > Xi'an
Amenities:
Business Center with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #286 of 2,042 hotels in Xi'an
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Lemon Hotel Xian South Gate China/Shaanxi

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