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“Sufficient lower middle class hotel.” 2 of 5 stars
Review of Lemon Hotel Xian South Gate

Lemon Hotel Xian South Gate
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Lemon Hotel Xian South Gate
No.89 Nanguan Street, Xi'an, China   |  
Hotel amenities
Ranked #292 of 2,158 Hotels in Xi'an
3.5 of 5 stars 11 Reviews
Top Contributor
106 reviews 106 reviews
49 hotel reviews
Reviews in 52 cities Reviews in 52 cities
50 helpful votes 50 helpful votes
“Sufficient lower middle class hotel.”
2 of 5 stars Reviewed July 21, 2013 via mobile

The Lemon hotel is a modern hotel and the rooms offer all facilities you need. The rooms have good beds. European standard. The glass bathroom has no tub but a good and big shower. Unfortunately we had to change rooms because, although the room was cleaned, when closing the bathroom door we found a handfull of burned cigarets. The housekeeping staff does obviously not clean 'hard to reach places'. The staff reacted immediately and accurate however by tansferring uw to an other room. The hotel is mainly aiming at local guests so no European breakfast. All in all a good located hotel and not a bad choice.

Stayed July 2013
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11 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Shenzhen, China
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 10, 2013

I stayed here for three nights in July 2013 in a Classical Room in Building A - 6701.

The first surprise was that they asked for the full three nights payment in advance, plus deposit, despite the reservation being backed by a credit card. Maybe tis was to stop you running away after the first night. The front desk had no English ability which meant that all communication was via my inexperienced companion.

The room had no closet - hanging space was provided by hangers on a hatstand. The room had no fridge. There was a large pillar in the middle of the room which made much of the space useless.

However, the worst feature was the shower. There was no lip on the shower room so water ran out of the shower into the rest of the bathroom and on into the living area. This soaked the carpet. We noticed it was damp on the first evening, but it was late so we did nothing that night and put it down to some previous users carelessness. When we showered ourselves we found that the soaking was inevitable unless you operated the shower at its lowest pressure and made sure the jet pointed away from the door. We complained at the front desk but nothing was done and the suggestion that we could switch rooms was shrugged off. In addition, whatever setting you used for hot/cold the water temperature varied from cold to boiling in about 30 second cycles.

Yes - it is close to the South Gate, but there is metro construction in between so it's not walkable.

Don't stay here unless you're desperate.

Room Tip: Go to another hotel
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  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Tulsa, Oklahoma
Top Contributor
90 reviews 90 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 12, 2013

We were short on time in Xi'an so we wanted to stay close to the South Gate of the City Wall so that we would have easy access to the bike rentals. The Lemon Hotel is about a 10 minute walk to the South Gate so it worked well for us. The rooms are clean and comfortable. The halls smell vaguely like cigarette smoke so the no smoking policy isn't exactly followed, but that's true in several places we stayed in China. The breakfast is strictly Chinese and no Western food if that matters to you. Used the google translator to assure correct communication in check out. Wifi was free. We ate at the restaurant next door based on TripAdvisor reviews. Our guide from China Odyssey Tours helped us order before leaving us to cycle. We were glad we had his help. Spare ribs recommended but not the fish. We had a private dining room upstairs for our family of 5.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brisbane, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 18, 2012

Stayed there for three nights walking distance to the main attractions within the city walls. New hotel so everything was great and as expected. Would have liked a fridge in the room but apart from that pleased with the accommodation. We had let them know prior that we were travelling with a young child and they even placed stuffed toys in the room for her to play with. We would stay here again. Not sure about the language ability with English as my wife in Chinese and did all the talking.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Top Contributor
152 reviews 152 reviews
32 hotel reviews
Reviews in 69 cities Reviews in 69 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed July 29, 2012

This is a pretty new hotel and as such not many of the taxi drivers know it. but its just a turned of the main north south road just outside the south gate.
This new hotel as very modern rooms, self service laundry which was very handy.

The downside is the lake of English - but with google translate in the lobby you can work things out. The inhouse restaurant is ok but again no english or pictures to assist - BUT next door to the hotel is a VERY good resturant and deserves/demands at least one visit in your stay.

Overall a very pleasant place to stay in Xian.

Room Tip: Eat next door - it really is very very good :-) The traditional soup with "breakup bread"...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lemon Hotel Xian South Gate

Address: No.89 Nanguan Street, Xi'an, China
Location: China > Shaanxi > Xi'an
Amenities:
Business Center with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #292 of 2,158 Hotels in Xi'an
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Lemon Hotel Xian South Gate China/Shaanxi

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