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“Warmth in an alley” 5 of 5 stars
Review of Hantang House

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Hantang House
2.5 of 5 Inn   |   No.32 Nanchang Alley, Nanxin Street, South of New City Plaza, Xi'an 731000, China   |  
Hotel amenities
Ranked #1 of 96 Xi'an B&B and Inns
Shenzhen, China
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Warmth in an alley”
5 of 5 stars Reviewed February 13, 2013

This is by far one of the best hostels I've ever stayed in, especially in China. It was warm, welcoming, and had such a nice atmosphere in the midst of a cold winter in Xi'an. The location was great-close proximity to drum tower, muslim quarter, public buses. The staff were all friendly. The rooms were so clean. I loved having central heating and a heated faucet, that's very difficult to come by in China. The price was exceptionally reasonable. The security was fantastic as well. I highly recommend.

Room Tip: You can easily have a family stay here, as my friend did with her folks. They had a private room, I...
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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London
Top Contributor
69 reviews 69 reviews
67 hotel reviews
Reviews in 68 cities Reviews in 68 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 6, 2013

This is a very well run hostel, with some really friendly staff.
As soon as you book, you are sent a confirmation email with exact instructions in how to get there (plus the address in Chinese to give to taxi driver - very useful for westerners who can't speak the language!)
We stayed in a six bed dorm. It was average sized, clean and fairly modern. Each bed has its own reading light and plug socket. There is a heater in the room. No electric blankets, but the heater seemed to suffice (even in the dead of winter!) There are en suite bathrooms in each dorm - these are fairly small, but perfectly adequate. It can be a bit of a pain if everyone in the dorm wants to use the bathroom at the same time. The only communal bathroom is on the ground floor.
The hostel organises group activities every night (quiz, table tennis, hot pot night etc), though they didn't always seem to go ahead. I think that this may be because it was the low season and there wasn't a great deal of interest.
There are many tours available in Xian, and pretty much all of these can be booked here. They guarantee that none of the tours will dump you in a shop and hassle you to buy stuff (happens a lot in China!)
There is also a really nice roof garden. It was winter when we visited, so we didn't go up there much, but it looked like it would be pretty awesome in the summer.
A few minor gripes - they have a train station pick up service, but this is only from 12-2 in the afternoon. It's fine if your train arrives then, but if not, you're on your own (though it's not actually that far). They will also book train tickets for you, but this costs an additional 40RMB on top of the price. Whilst I understand that a booking fee is necessary, 40RMB is by far the most expensive we have encountered in China.
Wifi is available on every floor. It's very reliable, though tends to slow down at busy times.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Eilat, Israel
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 18, 2013

Hantang House is located in a small alley (Nanchang Xiang) that you can easily overlook. Even after I got to the hostel and saw the alley, when I tried to find it the other day, after taking a trip around the city, I couldn't remember where it was. So I'm adding a photo of the entrance to the alley, so you can memorize it. You can also take the Shaanxi People's Government as a landmark - the Nanchang Xiang Alley is located southern to it, just a few minutes' walk.
I arranged a pick-up from the airport to the hostel (but had to ask them again and again that they will really pick me up, because their reply wasn't very clear) which cost me 150 yuan. It was a good choice to take the pick up, because my flight got delayed 4 hours and I arrived in Xi'an at 1 in the morning. I was worried that the pick-up won't wait for me that long, but I was happy to see that they waited for me.
The hostel itself looks very modern. The room is very clean, but I had a feeling that the heating wasn't that good. Music is playing in the first floor and bar all day long, which is nice. The staff were all very nice, smiled and were willing to listen and spoke English well. The food that they serve is mostly Western (and so is more expensive). I could find only around 4 types of Chinese food in the snacks menu. The tours that they offer look great and their prices aren't very high. Overall it was a nice stay.

Chinese address for taxi: 西安市新城广场南新街南长巷32号 (I would recommend you to print out important addresses before you arrive in China, because it really helps)

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Auckland Region, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2013 via mobile

Excellent friendly staff and service willing to help with anything...great English..rooms and bathrooms immaculate and hot showers! Great cheap tours and Great night entertainment and overall best place to stay in china! :-)

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niteroi, RJ
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 15, 2013

We stayed for four nights at this upscale hostel, during our 20 days trip through China. We arrived quite early in the morning on the night train from Pingyao. We had not arranged a pick-up from the train station, but luckily we found someone holding a sign with the hostel name on it, waiting for someone else. We asked for a ride and the guy took us along, with was very nice after a long night on the train.

The Hantang House is located on a small alleyway and can be pretty hard to find. On the other hand, it is close to the subway and to the Drum and Tell Towers. You can also walk to the Muslim Quarter. So, the location is pretty good and one of the strong points of this place.

The double room we stayed in was very good. New, clean, with a good heater and a nice bathroom with lots of hot water. The room was quiet and I had a good sleep.

They had signs all over the room with the prices of items, in case of damage (towels, lamps, tv, pillows, etc). Everywhere, they were clear: "you break, you pay", "If you use the towels as a rug, you will be fined". Not very polite and welcoming, I guess. The wi-fi on the room was very weak, and most of the times we had to go to the lobby to check our e-mail or plan our trip.

The breakfast wasn't included in the room rate. You could eat in the café downstairs, but the prices were really high, and not really worth it. We walked to a bakery around the corner, where the food were good and the price, much better.

The staff were very friendly, but not really efficient. We asked for a restaurant recommendation and they gave us the direction of a noodle place, which was mentioned on Lonely Planet. We walked 20 minutes to the restaurant, but it was closed and no longer existed at that address. We also asked for a cab to be arranged to takes us to the airport (at 5 am), but when we got there, there was no taxi, even tough we had already paid. We had to rush to the streets at half past five in the morning, and get another cab (it was very cold and raining on that day). Also, we had some clothes washed and they came back with a really strong cigarette smell. Overall, we felt the staff was young and keen to help, but not very well trained and not efficient at all.

We paid 28 USD per night for a double room (through Hostel Bookers) and we felt it was good value for money. The standard price, on the other hand, was much higher, so it is advisable to book online before arrival.

Overall, it was a good place for the money we paid. The rooms was good, and the hostel seemed new and had a good vibe. The prices of the downstairs cafe was really high and the lack of wi-fi in the rooms was annoying. But the worst part was the service which, although friendly, seemed inefficient most of the time.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 8, 2013 via mobile

after travelling on a 12 hour night train from Beijing to Xi'an where the only tickets available where the standing. (not advisable) we desperatly wanted a place to freshen up.

Han tang house is hard to find by foot as is placed down a small alleyway like road. However with some help from the locals we found it.

very nice bar area, food a little bit on the expensive side but also was very nice. the room was 160 CNY for a private double again one of the most expensive weve paid. the matress was very comfortable and we had a good night sleep. will stay here for a second night but opt for the dorm rooms at 35 CNY each.

staff are very helpful and speak some english which is a definate plus.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Top Contributor
56 reviews 56 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed December 30, 2012

Strong points: Clean bathrooms, nice beds, and a powerful heater (we stayed in winter). The guesthouse is on an alleyway where only motorscooters pass by (and then seem to be all electric and silent).

Weak points: Little windows and no view. Food and beer at the guesthouse was quite expensive (especially beer). The staff was a bit mechanical (helpful but not warm).

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hantang House

Also Known As:
Hantang House China/Shaanxi
Address: No.32 Nanchang Alley, Nanxin Street, South of New City Plaza, Xi'an 731000, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service
Hotel Style:
Ranked #1 of 96 B&Bs / Inns in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hantang House 2.5*
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