We stayed for four nights at this upscale hostel, during our 20 days trip through China. We arrived quite early in the morning on the night train from Pingyao. We had not arranged a pick-up from the train station, but luckily we found someone holding a sign with the hostel name on it, waiting for someone else. We asked for a ride and the guy took us along, with was very nice after a long night on the train.
The Hantang House is located on a small alleyway and can be pretty hard to find. On the other hand, it is close to the subway and to the Drum and Tell Towers. You can also walk to the Muslim Quarter. So, the location is pretty good and one of the strong points of this place.
The double room we stayed in was very good. New, clean, with a good heater and a nice bathroom with lots of hot water. The room was quiet and I had a good sleep.
They had signs all over the room with the prices of items, in case of damage (towels, lamps, tv, pillows, etc). Everywhere, they were clear: "you break, you pay", "If you use the towels as a rug, you will be fined". Not very polite and welcoming, I guess. The wi-fi on the room was very weak, and most of the times we had to go to the lobby to check our e-mail or plan our trip.
The breakfast wasn't included in the room rate. You could eat in the café downstairs, but the prices were really high, and not really worth it. We walked to a bakery around the corner, where the food were good and the price, much better.
The staff were very friendly, but not really efficient. We asked for a restaurant recommendation and they gave us the direction of a noodle place, which was mentioned on Lonely Planet. We walked 20 minutes to the restaurant, but it was closed and no longer existed at that address. We also asked for a cab to be arranged to takes us to the airport (at 5 am), but when we got there, there was no taxi, even tough we had already paid. We had to rush to the streets at half past five in the morning, and get another cab (it was very cold and raining on that day). Also, we had some clothes washed and they came back with a really strong cigarette smell. Overall, we felt the staff was young and keen to help, but not very well trained and not efficient at all.
We paid 28 USD per night for a double room (through Hostel Bookers) and we felt it was good value for money. The standard price, on the other hand, was much higher, so it is advisable to book online before arrival.
Overall, it was a good place for the money we paid. The rooms was good, and the hostel seemed new and had a good vibe. The prices of the downstairs cafe was really high and the lack of wi-fi in the rooms was annoying. But the worst part was the service which, although friendly, seemed inefficient most of the time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.