We stayed here in December for two nights our first time in China. We came from Beijing by bullet train, which was great. We had written to the hotel by email telling them when we would arrive and would they send a car to pick us up, they simply didn't reply in spite of us writing three days before arrival. On arrival at the station we took a taxi or rather two taxis both of which had no idea where to go in spite of us showing them our booking confirmation slips. A friendly policeman somehow understood a little English and directed him. A large sign of the Hilton and perhaps a map showing its within the old wall might have made it easier. We did show him the Hilton logo and that definitely helped. On arrival the staff were wonderful, friendly and helpful. We had booked the executive club, this was rather disappointing, very ordinary and it seemed often not enough.
Our teenage boys felt like something other than Chinese food so the friendly lady suggested a pizzeria a short walk from the hotel called Johnny's well we couldn't find anything remotely resembling a pizzeria called anything. Make sure you get some really clear instructions if you need to go anywhere because just about nothing is written in anything other than Chinese. We ended up going back to the hotel and ordering a pizza in the restaurant downstairs. This was honestly not a great pizza and we had to eat there again the next evening as we couldn't find another restaurant and all stop serving food at about 9. The food wasn't great, although the samosa's I ordered were rather good snacks.
The location of this hotel is great. The rooms were very nice and comfortable.
- Official Description (provided by the hotel):
- Located in central Xi’an and surrounded by some of the city’s most popular shopping areas.Hilton Xi’an is one of the quintessential hotels in Xi’an that is ideal for both business and Leisure travellers. ... more less
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- Also Known As:
- Hilton Xi`An Hotel Xi`An
- Hilton Xi'An China/Shaanxi