Hands down the best hotel we had on our trip through China.
Check in was done quickly, although sometimes the staff had a little difficulty with their english, but overall they could always answer our questions. We arrived around 3pm but still had to wait about 15min before we could get our room key as it was not ready yet, which seemed a bit odd.
We quickly forgot about that when we finally got the room key. The room was large, clean, SOFT bed (quite unique in China ! Where beds are usually rock-hard), clean and large bathroom. TV with a few english channels (not that I like watching TV abroad, but we actually appreciated it then).
The location is very convenient, near the bell tower.
One thing they really need to improve, is the lady at the business center, that is in charge to organize tours could speak almost no english, which defeats the purpose.
And if you ask for transport to the airport they insist on booking a private car whereas a normal taxi would be much cheaper so that was very disappointing.
Other than that we were very happy with our stay and would recommend this hotel.
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- Also Known As:
- Ramada Bell Tower Xi`An Hotel Xi`An
- Ramada Xian Bell Tower Hotel China/Shaanxi