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Ramada Xian Bell Tower Hotel: Traveler Reviews

4.0 of 5
No.79 North Street, Xi'an 71003, China (Formerly Ramada Bell Tower Xi'an)
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Ramada Xian Bell Tower Hotel
Ranked #78 of 1,526 hotels in Xi'an
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48 reviews from our community

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Traveler rating
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KSA
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
“Excellent Choice”
5 of 5 stars Reviewed December 7, 2012

I was searching for a hotel that is a western chain, city centre and has a favourable rating from fellow travellers. I found that fabulous Hotel with excellent rating and very good price.
Rooms are spacious, with a bit separate areas for the basin, toilet, bathing cubicle and bag storage area . The sleeping area is finelyand modernly decorated . The Bed is wide and comfortable. There is an area for the working computer with free ADSL connection. (WiFi is available only in the lobby) Coffee&tea making facility,minibar and Hair dryer and safe are freely available. Different types of electric plugs are available; the classical european rounded prongs, american style and chinese 3 prongs.
Lobby staff are helpful and speaks fluent English and are very smart. Breakfast if not included in reservation, will cost RNB 50.00/person. Choices in breakfast are limited for western taste. Only cereals, boiled eggs and a plate of mainly Rockford grean cheese. Pieces of local seasonal fruits are available. More than 90% of the buffet is for chinese.
The Hotel is near many attractions e.g. Muslim Destrict and Bell drum. Nearby Subway station.
The Hotel is very clean and organised. As expected,noise can be heard from the streets even in the high floors.
I will not hesitate to stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexshanshan, Guest Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review
December 9, 2012
Dear Guest,
First and foremost, many thanks for sparing your precious time commenting on us about our service and your experience in Ramada Xi'an Bell Tower. And we do appreciate for your high praise. We are committed to creating caring experience every person, every time. As to the buffet style, we will immediately make adjustment to meet the satisfaction of people throughout the world not only the local Chinese. We do hope you will enjoy your next stay in Ramada Xi'an Bell Tower. If you have any other questions, please feel free to contact with me. I am the assistant of the General Manager. Thank you.

Besr regards,
Alex Duan
Secretary of General Manager, Ramada Xi'an Bell Tower

79 North Street, Lianhu District, Xi'an, Shaanxi 710003
o: +86 29 8738 3168│m: +86 136 3021 0838 │email: xian@ramadabelltower.com
Skype: alex_shanshan
http://www.ramadabelltower.com
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New York
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Super Hotel”
5 of 5 stars Reviewed November 7, 2012

I stayed here during my tour of Xian. The rooms were clean. The staff was friendly and the breakfasts were great. Good location for those touring and traveling in Xian. The hotel is centrally located and within walking distance to the city walls.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexshanshan, Guest Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review
November 8, 2012
Dear guest,
Thanks a lot for your sparing time writing this review. We do appreciate your sincere comment on your stay in Ramada Xi'an Bell Tower. We will spare no effort to improving our quality and service. What is more, we genuinely waiting for your next accomodation in our hotel. Thank you!
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Cape Town Central, South Africa
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
“Very nice hotel and great restaurant”
4 of 5 stars Reviewed October 28, 2012

I had the opportunity to stay in this hotel. I had a problem connecting with the internet and the staff were extremely helpful, they went all out to fix the problem. Someone was sent to actually purchase an adaptor for me and gave to me free of charge!! Brilliant.
The restaurant was outstanding, a variety of food, and a brilliant selection of breakfast in the morning.

Room Tip: I think Wifi is up to the 3rd floor, then its all ADSL
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask fbenettolo about Ramada Xian Bell Tower Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexshanshan, Guest Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review
October 30, 2012
Thanks a lot for taking your precious time writing this review. We do appreciate your praise on our service and quality. Ramada Xi'an Bell Tower are persisting being committed to creating caring experience every person and every time. We are now waiting and welcoming your next stay in Ramada Xi'an Bell Tower. Thank you!
If you have any other questions or suggestions, please feel free to contact with me.
Alex Duan
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Perth
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Better than expected”
5 of 5 stars Reviewed October 22, 2012

I got the suite at a very reasonable price. It was big and spaciousand looked amazing. It has a central location with a reasonable walk to the north wall, bus 306. It doesnt have a money chnager but you can go to the bank next store. It is close to the food places and shopping areas.

Room Tip: Go the suite youwont be disappointed
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexshanshan, Guest Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review
October 22, 2012
Thanks for your sparing time on this reviews. We are very appreciative for your high praise on your experience during Xi'an Ramada Bell Tower. Your affirmation to our service and quality will promote our development onto a higher platform. Xi'an Ramada Bell Tower is committed to creating caring every person, every time.
Nowadays, there has been sales activities in our Live's Cafe, where you can enjoy the buffet at the best price with the finest quality. Three companions, free for one of you.
We are sincerely waiting for your next stay in the near furture.
If you have any questions, please contact with me directly. Tel: + 86 29 87383168 or Mob:+86 13630210838
Secretary of General Manager
Alex Duan
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Robina, Australia
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
“Now for something a little different”
3 of 5 stars Reviewed October 10, 2012

Nice & centrally located.
We stayed in a suite & it was more expensive than others have quoted in earlier reviews.
Need an electrial engineering degree to work out the lighting switches. Lighting is non existent in some areas where needed eg a/c control.
No soap/shampoo holder in the bathroom.
Bed/s are very comfortable
2 of the downstairs floor guys try really hard but they are let down by the rest shrugging their sholders.
Internet room connection was good once the hotel's guy hooked up a "device" when I explained the cat 5 cable was not an option with a tablet.
Air conditioning worked spasmodically & one afternoon it was suggested we open the windows.
Not sure but I think A/C was turned off during the evenings as one would wake up in a sweat.

Buffet breakfasts are usually cold & depleted quite early when the dining room is busy. Staff do not know the difference between tea & coffee.

We ordered off the menu first night, rather than go with the buffet....that was the last time. We ate out every other evening.

There are some good restaurants around....no Engrish but pictures give one a good idea. Got caught once with what looked like chicken with sliced green beans....turned out to be chicken & sliced "very, very hot" green chile.

I wrote up a restaurant Colabo just diagonally across the road & behind the ICBC Bank as an alternate & nice place to dine when they get their pizza oven working @ the correct temperature.

Be prepared for early rises (7am) with some kind of Academy broadcasting Military type march music then doing physical exercises directed by Madam Lash over a very loud PA system. If you miss this in the morning there is a repeat performance between 4pm & 6pm each afternoon.

Not bad, but far from good & not what is expected from an "International
Hotel" & a member of the Wyndham group.p

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexshanshan, Guest Relations Manager at Ramada Xian Bell Tower Hotel, responded to this review
October 12, 2012
Dear Guest,
Thanks a lot for your taking time write a piece of review via Trip Advisor. We're glad to receive your critical and patient comments on our service and quality. We will persist sparing no efforts on the improvement of the degree satisfaction of the dishes. What is more, as to the language proficiency, we have made concrete training plan to our team members and also has brought some more proficient and professional graduates as the booster of the improvement for our hotel. We conduct every service sever in conformity with the standard that we are required by Wyndham Hotel Group and committed to creating caring experience every person, every time. Now, our Live's Cafe are still in promotion with some native and western cuisines, "Three companions, free charge for one of them". Welcoming your next stay in Ramada Xi'an Bell Tower in the near future, when you will aquire a different feeing on our service.

Secretary of General Manager
Alex Duan
Report response as inappropriate
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Additional Information about Ramada Xian Bell Tower Hotel

Also Known As:
Ramada Bell Tower Xi`An Hotel
Ramada Bell Tower Xi`An Hotel Xi`An
Ramada Xian Bell Tower Hotel China/Shaanxi
Address: No.79 North Street, Xi'an 71003, China (Formerly Ramada Bell Tower Xi'an)
Region: China > Shaanxi > Xi'an
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #78 of 1,526 hotels in Xi'an
Price Range: $
Hotel Class:4 star (4*)
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