I have now had 2 consistently excellent stays at this hotel and would not hesitate to stay here again. The rooms are modern, clean, and fully equipped, and great value for the AUD$60 that we paid both times - I have not had the standard of comfort for this price anywhere before. The buffet breakfast is plentiful and cheap at around only ¥50, with both Western and Chinese options, and we were really impressed with the buffet dinner at only around ¥90-100: freshly made sushi, barbecue to order, fresh dumping soup, hotpot, and many other options made it great value for money. Wifi is available in the lobby and restaurant, and the staff are very helpful and attentive. The hotel is very close to the Bell Tower and it's subway stop (only around 5 minutes walk), and the staff are happy to help arrange a taxi for you. Would definitely stay here again!

This is my first trip to Xi'an and we stayed in this hotel for 4 nights. Generally speaking, this is a really good hotel. First of all, it is well located. There are loads of hotels in Bell Tower area but this is the only modern-style hotel. Secondly, it is really clean and comfy. I love this king-size bed! Thirdly, there is a business centre in 3rd floor with reasonable price and good service. It is convient to go to the airport. However, I am dissatisfied with the design of the room. Shower room and toilet is totally separate and both of them are small. My boyfriend is 190cm and he can not have enough space. Besides, the breakfast buffet is for basic needs. It means that you can have a correct breakfast with cheap price, but do not have high expect in the quality. I am quite disappointed at it.
Well overall, if you just want a comfort and cheap place to stay, this is a good choice. I saw the comments about the troubles of getting a taxi, honestly, this is not the hotel's fault. And Xi'an is a big city, no matter where you go, it is far away!

Well, this hotel tries to be nice. All of the ideas are there for a four star place, but it just doesn't quite get there. All of the tempered reviews earlier seem to be on target. It's rather noisy, the room I had was terribly dark, it's tough to get a taxi and so on. On top of that, the room I had, had a really odd design where the shower and toilet seem to have been retrofitted on opposite sides of the room and then glassed in with frosted glass. There is no 'bathroom' per se. I was OK with this set up, but others may find it a little strange.

This is Xi'an, not New York, Rome or even Beijing. Staff struggles with English, international travelers are somewhat of a rarity and transportation can be a challenge. All of this being said, the Xi'an Ramada isn't a bad place, and if your expectations are flexible, you probably won't be disappointed. If you must have four or five star treatment, you should be willing to spend the money and look elsewhere.

I wonder if the other comments relate to the same Hotel I was in, early this week!
The hotel is obviously new and very nice, but the same cannot be said for the service. The knowledge of English is unsatisfactory, the bar has a list of items "not available". When my wife tried to explain that what she was looking for was an espresso indicating the coffe machine behind the bar she was told that the machine could only make coffe+milk+sugar. To her surprised comment she was told that if she tought she could make an espresso with that machine she was welcome to try herself! She did so and when she actually finished preparing her espresso the man behind the bar stated she was crazy to drink something like that and charged her 25 Yuan!!!!
After a long list of "sorrry, don't have" I spotted on the menu and on the bar a bottle of gin. I asked for a gin and tonic to the great surprise of the staff member who had no idea what it was.
I took him by the hand and prepared this extremely complicated cocktail which led the man to ask me if this was a typical Italian drink!
It took me a long time to explain that I wanted to charge the drinks to my room only to obtain a comment about Chinese culture and the need for my paying cash. Since I had left a deposit of 1000 yuan I refursed to pay on the spot and after a long discussion I was convincing enough, but exhausted.
When checking out the next day, we were delayed because they could not trace a laundry bag which my friends' daughters had moved to the parents' room!

All in all, a good hotel (although a few improvements could be done to the rooms: a bit more light in the bathroom would help ladies with their makeup and gents' for shaving. A couple of hooks to hang wet bath robes would do no harm) but the service takes away at least 2 of the 5 stars.