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“Fabulous mini apartment but...” 4 of 5 stars
Review of Citadines Gaoxin Xi'an

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Citadines Gaoxin Xi'an
3.5 of 5 Apartment Hotel   |   No.13 Gaoxin Forth Road, Gaoxin District, Xi'an 710075, China   |  
Hotel website
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Hotel amenities
Ranked #69 of 2,156 Hotels in Xi'an
Chengdu, China
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
“Fabulous mini apartment but...”
4 of 5 stars Reviewed May 4, 2013

My son and I stayed here. I chose it because there was a 2 bedroom suite/apartment with two bathrooms. It's impressive, modern and well appointed and my son loved the breakfast which was great value. But it's SO far from all the cool things in Xi'an and there's not much around the hotel either in the way of shops/restaurants etc.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shixia, Guest Relations Manager at Citadines Gaoxin Xi'an, responded to this review, March 4, 2014
Dear Guest,
It was a great pleasure having you stay at Citadines Gaoxin Xi'an. And thank you for sharing your feedback about your stay experience with us.

We are delighted to know that your recent stay at our property was enjoyable and comfortable. Our property is about 15min drive to city center and within walking distance of Ginwa Shopping Center. There are many Chinese restaurant near our apartment. Please feel free to contact our Guest Service Officer for more detailed information when you visit us next time. We will offer you more information about Xi'an city and continue in our improvement efforts to provide excellent service and products to our residents.

Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
    7
    13
    2
    1
    0
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5
2
Solo
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Ulverstone, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 1, 2013

Stayed in a 2 bedroom apartment for 2 nights, 2 adults 2 kids (3 and 6). Room excellent- clean, spacious and well equipped. In financial area so location in not ideal for shopping and eating out but most hotels seem to be away from centre a bit. Breakfast selection good, wide range of Asian and Western options. We paid 113 Aud for the room which we were very happy with! Taxis are very difficult to get...numerous occasions and anywhere we tried in Xian, so be prepared to wait considerable times to get an available one to stop, also many of the ones who did pull over we're reluctant to travel short distances, aka China. We organised a driver through the hotel and paid 400rmb for the whole day to go to terracotta warriors, we got a safe driver (can be uncommon in China) and clean modern car. Shangri-la hotel a short walk away which had a great Thai restaurant called Siam Garden (which we read reviews of on here)-highly recommend this!

Room Tip: 2 bedroom apartment great for families, kitchen, 2 bathrooms.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shixia, Guest Relations Manager at Citadines Gaoxin Xi'an, responded to this review, March 4, 2014
Dear Geust,
It was a great pleasure having you stay at Citadines Gaoxin Xi'an. Thank you for sharing your feedback about your stay experience with us. At the same time, we are happy to have met your expectations in the 2 bedroom apartment and buffet breakfast quality.
It's a pity that Taxis are difficult to get during peak traffic time in Xi'an. but it's good to hear you got a safe driver to show you around for sightseeing.

Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2012

Xi'an is likely to be on many people's bucket list. A city more than 2000 years old, still thriving and more importantly revealing her past like the pages of a history book to all who care to look & explore. A must visit city!

We stayed at the Citadines Gaoxin apartment hotel. It is housed in a small , but refurbished building in the commercial heart of the city. Spacious apartment with clean rooms and a fully fitted kitchen. Staff speak English with fair proficiency, are polite & very helpful.
For non-Chinese speaking guests, it is best to request hotel staff to help arrange for sight-seeing trips. The local dialect is hard to understand and exploring without a guide may be confusing; not forgetting time wasted in searching for locations etc.

The highlight of anyone's visit to Xi'an must be to see the Terra Cotta warriors & the Hanling tombs. The attractions are mind boggling and spread out over vast areas. Prepare for lots of walking. Tourist are met at debarkation from their coaches by a fleet of wheel chairs manned by enterprising locals. Anything can be arranged for a fee....but do agree on price before you sit in that wheelchair! In a way, this 'service' enables even the physically challenged to see this 8th wonder of the world.
Vivadho

Room Tip: A room on a higher floor, to see some of the city skyline.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shixia, Guest Relations Manager at Citadines Gaoxin Xi'an, responded to this review, March 4, 2014
DearGuest,
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in our sevice and quality standards. Once again, thank you for your valued patronage. From all of us at Citadines Gaoxin Xi'an, we look forward to welcoming you again at any one of our Ascott serviced residences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 19, 2012

I stayed here for a few days for work. I had a studio room. The room was a good size, with enough space to comfortably fit a desk area, sofa/coffee table area and the bed with side tables. The kitchenette looks fine, though I didn't end up doing any cooking. Laundry service was fine. Location was good for me - halfway between the new tech zone where my office is, and more interesting parts of Xi'an. Staff were very helpful. I had hot pot at the place right next door (same building) which was quite good. It is a little noisy from traffic. I would have preferred to be asked whether I wanted smoking or non-smoking, as I would have preferred non-smoking floor. Internet access is good. Breakfast is also fine. Bed was comfortable.

Room Tip: Maybe there are some rooms with less traffic noise - height doesn't help.
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shixia, Guest Relations Manager at Citadines Gaoxin Xi'an, responded to this review, March 4, 2014
DearGuest,
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in our room facilities, sevices and quality standards. Once again, thank you for your valued patronage. From all of us at Citadines Gaoxin Xi'an, we look forward to welcoming you again at any one of our Ascott serviced residences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 2, 2011

This hotel is a gem in the rough...Although it's not located in the city centre, there is a lot to offer for this site... The hotel itself is good. There is security staff on top of the regular staff to ensure that you're in good hands. Having a fully furnished kitchenette and living room definitely made this a relaxing location. Within the same building, there are two cafes (one an italian style cafe and a chinese one that served chinese dishes...although I didn't try either for more than a coffee). A KFC will be there soon as well. In the same building, but with a separate entrance is a Vanguard supermarket (just opened as of Sept. 2011)...

Locationwise, it isn't very great (taxis to most locations can be had for under 15RMB as of this review). But with new facilities and more, it's not a big issue.

NOTE: the hotel doesn't supply laundry detergent or simple cooking supplies (oil, salt or pepper), but if you bring a little with you (especially the laundry detergent), it wouldn't hurt. You can buy the stuff next door, but buying a full bag of laundry detergent for a few days of staying isn't really economical.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citadines Gaoxin Xi'an

Address: No.13 Gaoxin Forth Road, Gaoxin District, Xi'an 710075, China
Phone Number:
Location: China > Shaanxi > Xi'an
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#84 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citadines Gaoxin Xi'an 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Citadines Gaoxin Xi'An China/Shaanxi

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