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“Comfy rooms, but remote and slightly unfriendly” 3 of 5 stars
Review of Days Hotel & Suites Xinxing Xi'an

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Days Hotel & Suites Xinxing Xi'an
4.0 of 5 Hotel   |   No.189 Jinhua North Road, Xincheng District, Xi'an 710032, China   |  
Hotel amenities
Ranked #38 of 1,989 hotels in Xi'an
Luxembourg
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
“Comfy rooms, but remote and slightly unfriendly”
3 of 5 stars Reviewed October 29, 2013

--- Rooms ---
Nothing major to complain about. Expect standard 4 star quality rooms that are clean and comfortable. In some respects they are organised in a slightly impractical way, especially concerning the lamps for which it is difficult to determine by which switch they are triggered. Furthermore for getting to your room, you have to take the elevator to the 4th floor, then walk to another elevator in order to get to your room. No Wi-Fi in the rooms, some international TV channels (CNN, if I recall correctly).

--- Restaurant ---
The breakfast buffet is average, we had better during our stay in China. Especially the Chinese dishes are nothing to rave about, the coffee is okay though. We ordered Chinese dishes for in-room dining once and they turned out to be delicious.

--- Location ---
The major downside of this hotel is its location. It's already not so much a problem, if you know about the subway station located right next to it, but which the staff did not tell us about, nor was it indicated on the city map provided by the hotel! Beware that in Xi'an it is notoriously difficult to get a taxi, on a Saturday evening we tried getting one for two hours before we could finally get a ride home. The hotel offers you to call a taxi, but on the second day they tried to talk us into taking the "hotel car" instead, which charges 80 yuan for a ride to the city center. The same distance with an official cab costs well below 20 yuan. I'm not particularly fond of getting ripped off by my hotel. My recommendation is to take the metro, which is at times rather crowded but fast, cheap and easy to figure out.

--- Convenience ---
The lobby Wi-Fi is slow and jumpy, providing not the best surfing experience. Sometimes the connection dropped or I couldn't connect at all. Reception staff were rather cold, some might even say unfriendly (especially with our Chinese guide). Their English was sometimes not great either. The lady from the room service turned out to be very friendly however, when she could not understand my order on the phone, she came to my room with a menu.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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135 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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montreal
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 27, 2013

The hotel and staff are fine....but the location and immediate area is not conducive to visitors....also only go to the evening buffet IF you are attending when it is first open....in time the serving staff seem to disappear and food is left out too long for comfort-which is generally NOT our experience in China

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Grande-Anse
Top Contributor
59 reviews 59 reviews
43 hotel reviews
Reviews in 47 cities Reviews in 47 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 22, 2013

You have to take an elevator on the ground floor to get to the main lobby located on the 4th floor.
Once checked in you have to take an escalator up the 5th floor to get to the elevators above the 5th floor.
Rooms are roomy and very nice, the breakfast buffy is plentifull and has many choices.
Wi-fi is only available in the main lobby and its gets very noisy when everybody are checking in and some are triying to use skype at the same time. It can become frustrating when there are loud people around.
.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Baildon
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 8, 2013

We had a very large room with walk in wardrobe, very comfortable bed and a large bathroom with room for 6 in the shower. We only ate by room service which was good with large portions. Hotel situated in a busy area away from old city centre but easy to reach by taxi. Needs to improve double glazing to eliminate traffic noise other than that a good hotel for a few days visiting Terra-cotta Army

Room Tip: Ask for a high room to reduce traffic noise
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 5, 2013

Nice Hotel , centre of town, no concierge or luggage porter service , reception on 8th Floor , so we had to carry our luggage up and to rooms both ways, no lift service for luggage to bring down from 8th floor , escalator , bit dangerous , restaurant was O , breakfast reasonable, rooms comfortable , Coffee making facilites bit no tea / coffee / milk available in room. when requested did not supply , after argueing room service brought onlt 2 demanding money , so took back without giving ,

Room Tip: Take Tea / Coffee if you prefer having in room Rooms are good and comfortable
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
China
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed September 22, 2013

Stay at Days Hotel & Suites Xin Xing Xi'An book by company on 18/9/2013 of room 2305 for 2 days for business trip in XI'AN

Nice and big cosy room, great recertion staff service, smooth and effection check in, great location just beside of new openning mrt/subway exit of Tong Hua Men, special location of lobby which located at 4th sty, thats all the good side of the hotel.

Bad side, the main lobby are hardly to find, need to go thru from alley and you will miss it if not noticed, reception there's no bell man to direct you to hotel lobby which located at 4th sty and you have to carry your luggage ( hopefully not bulky luggage you are carrying ) to search for it.

Room air conditioning are weak and warm during my 2 days stay and bathroom build up with mould at corner and edges, it was slipply and i had to clean it myself before entering bathroom, no wi-fi in room but provided only at lobby which is very inconvinience for those travel without laptop instead of smart phone like me, room after make up but no amenities replaced except for towel and mineral water.

Called operator for 3 cups of coffee for my guest which visited in my room and was transfer to room service and on hold for several minutes which operator can take down my order instead of transfering call and put on hold and i need to repear my order all over again, after several minutes, coffee finally delivered in room and it was embrasse me the most, THE MILK ACTUALLY ARE OUT OF DATE/SMELLY which i didnt noticed untill my guest told me, please had your quality check before present it to your guest.

Breakfast are standard with some local food, there's limited quantity and poor in presentation, finally took a cup of coffee and couple of bread ( no butter provide ) to end breakfast. no swimming in hotel which is most disappointed.

This was business trip and first time i stay in this hotel with highly recommended by local and actually i am having wedding banquet in this hotel too in end of Octorber, hopefully it wont's happen again for those issue which is mistake /unprofectionnal cause by staff.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Melbourne, Victoria
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 10, 2013

This hotel is different as Reception is on 4th Floor then you need to take escalator to 5th Floor to get lift to your room floor. Not very practical and you have to struggle with your own bags to your room. The 5th floor smells very heavily of cigarettes as the bar is located at the top of the escalators. The rooms are quite large. Request non-smoking if thats your preference. We were located on 20th Floor room 2003, view was to main road at back but no noise. Rooms seemed quite warm even with air-conditioning turned to lowest setting. The breakfast buffet is not large in choices but sufficient. Service is good. Staff are friendly. Worst
thing is the location. Very little around the hotel in the way of convenience stores, or places to eat outside of the hotel.

Room Tip: State preference Smoking or Non-Smoking.
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Days Hotel & Suites Xinxing Xi'an

Address: No.189 Jinhua North Road, Xincheng District, Xi'an 710032, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
#21 Luxury Hotel in Xi'an
#68 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Days Hotel & Suites Xinxing Xi'an 4*
Reservation Options:
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Also Known As:
Days Hotel & Suites Xinxing Xi'An China/Shaanxi

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