The lobby is on the 4th floor and then one has to go up an escalator one floor to the lifts for the rooms - which was a little inconvenient for our group. The main criticism was that none of the plug sockets worked with an adaptor and not even the hair dryer provided would work. The staff to a patch which was not entirely satifactory as that meant we could not use the desk light. The air con would not bring temperature down below around 27.
Compared to other hotels I have stayed in, this was one with least amoutn of space and if using the desk a second person found it difficult to pass to get to other side of bed.
Others in our group also had infrastructure - problems - e.g. flooding etc
Breakfast was generally good