We stayed in this hotel from 19 dec to 29 dec 2012 and were very disappointed with it. Although it was a 4 star establishment, it failed in sustaining it. The 1st night we checked into the room the toilet bowl mal - function and the dirty water leaked out of the joint and floored the toilet , they refused to let us changed the room till the same thing happened the 2nd night and then we insisted this time.
The cleaner actually smoked inside our toilet while cleaning and left the ashes behind. We could smell it once we were back in the room, she didn't bother to change the bed sheet or pillow cases the period we were there. Half the time the wireless was not working , the doorman never bother to open the door for us when he saw us coming , he just walked away !
When we checked with the receptionist for information most of the time they said they don't know! We speak fluent Chinese by the way.
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- Also Known As:
- Forest City Hotel China/Shaanxi