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“Could be better with a few tweaks” 4 of 5 stars
Review of Forest City Hotel

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Forest City Hotel
4.0 of 5 Hotel   |   No.9 Juhuayuan Road, East Main Street, Xi'an 710001, China   |  
Hotel amenities
Ranked #86 of 2,166 Hotels in Xi'an
London
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Could be better with a few tweaks”
4 of 5 stars Reviewed September 9, 2012

I stayed here overnight during a visit to see the terracotta army (of course). The location could hardly be bettered: very central, but down a quiet side street. My room was large and comfortable, with a good bathroom and excellent shower. Would've been 5 stars except:
(1) This was the only Chinese hotel I stayed in - including some of much lower standard - that didn't provide bottled water (I'd assumed my room hadn't been properly serviced, but no, you have to get your own water!)
(2) Unrolling the shower mat revealed a large and offputting blotch of mould.
I suppose Westerners staying more than a day or two might be disappointed by the lack of an English-language TV channel, or Western-style breakfast options, but overall: good value for a brief stay.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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36 reviews from our community

Traveler rating
    8
    17
    7
    2
    2
See reviews for
3
9
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Copenhagen, Denmark
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 6, 2012

We stayed at this hotel for one night. It is a standard business hotel with Western style interior. The room cleaning was actually better than the average for Chinese hotels (which can often be quite appalling) and so recommendable for this reason. We had mixed experiences with customer service (even compared to other Chinese hotels) - on the one hand, we were given another room when the air condition broke down on our floor. On the other hand, reception staff refused to help us with calling a taxi and we were accused of stealing a towel at check out, and we had to go upstairs and show them that wasn't the case. Many of these problems are probably due to language barriers, as next to no English was spoken and it was clear they weren't used to foreign guests. Hotel restaurant though was a treat and worth trying!

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Forest City Hotel

Address: No.9 Juhuayuan Road, East Main Street, Xi'an 710001, China
Location: China > Shaanxi > Xi'an
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Best Value Hotel in Xi'an
#39 Luxury Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Forest City Hotel 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
Forest City Hotel China/Shaanxi

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