We stayed at this hotel for one night. It is a standard business hotel with Western style interior. The room cleaning was actually better than the average for Chinese hotels (which can often be quite appalling) and so recommendable for this reason. We had mixed experiences with customer service (even compared to other Chinese hotels) - on the one hand, we were given another room when the air condition broke down on our floor. On the other hand, reception staff refused to help us with calling a taxi and we were accused of stealing a towel at check out, and we had to go upstairs and show them that wasn't the case. Many of these problems are probably due to language barriers, as next to no English was spoken and it was clear they weren't used to foreign guests. Hotel restaurant though was a treat and worth trying!
Location: China > Shaanxi > Xi'an
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
#22 Best Value Hotel in Xi'an
#45 Luxury Hotel in Xi'an
Price Range (Based on Average Rates):
Hotel Class:4 star — Forest City Hotel 4*
Number of rooms: 143
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- Also Known As:
- Forest City Hotel China/Shaanxi