We had an occasion to stay in the hotel for a night on 20th May as a part of our group tour.We found it very clean, pleasant and comfortable for stay. Lobby is spacious.Restaurant is good and caters for variety of tastes with a good spread. The bathrooms are neat and clean with modern fittings. No complaint on the facilities provided.What seriously lacks is the attitude and friendly approach towards
the guests.During check out,at least 3 of our group tourists faced an embarrassing situation when the housekeeping reported to the reception about missing small napkins from the rooms. We had to go back to the respective rooms to show that the napkins were lying in the rooms only.Experience was unpleasant and not forgettable. We have recommended to the tour operator to avoid this hotel for stay,despite its good facilities
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- Also Known As:
- Sunda Gentleman International Hotel China/Shaanxi