Always book hotels based on TA reviews. Only a handful of times have we not agreed with the overall findings. This was one of those times. Can't understand how this is so high up the ratings.
Yes it was a great location. Yes the gardens are very pretty. But you don't sleep in the gardens. In fact you can't even sit and have a drink in the gardens. No bar, not even a drink machine! They are really missing a trick here.
Rooms small, dark and crowded. Bathroom dank and tiny. Breakfast very poor. Staff not unfriendly but certainly not friendly or particularly helpful. And when we had a problem had to wait 15 minutes at reception whilst they found the person who could speak English. In fact the problem itself shows level of service; we had been given 2 key cards to our room. Took one when we went for a walk around the gardens, came back it wouldn't work in door. Went up to reception and when English speaker was finally found she told us "oh but that is the key for the electricity not for the door." They looked identical and we'd not been told that when taken to our rooms. Minor problem but illustrative of how things were.
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- Also Known As:
- Tang Dynasty Art Garden Hotel China/Shaanxi