Only stayed one night but the hotel was charming and all staff very courteous. Both breakfast and dinner menu was a choice of Chinese or Western so everyone happy.

I have nothing but praise and recommendation for this hotel

My wife and I spent nearly four weeks travelling around China and the Xi'an Garden Hotel was by far the best of all the hotels (a total of 8) we stayed in. It was clean and comfortable and the staff, in their Tang dynasty costumes, were very helpful. The lobby was large and well furnished. The gardens, complete with pond, swans and peacocks, delightful. The room was sufficiently large, but, as we found everywhere in China, the bed was very firm. The bed and bathroom were clean, but the carpet had stains on it. We have a lovely view over the garden. Breakfasts were plentiful, both Chinese and Western. The hotel is located near the Large Wild Goose Pagoda, a lovely park, shops and a Walmart!! Would certainly recommend it to anybody visitng Xi'an.

We stayed here for two nights as part of an organised group tour in Beijing, Xian and Shanghai. The hotel is well situated, just across the road from an amazing Mall (Tang Dynasty) which was quite eye opening.
The building is set in beautiful grounds with a small lake (pond) complete with swans, peacocks, ducks etc. Rooms were some distance from main entrance and reception but corridors were clean and reasonably bright. We had wonderedwhy our guide had made mention of the hardness of the beds but soon realised why when we sat on one of them! Rock solid would probably be the best description and we had to ask for additional topper to be added to the mattresses. To say the room was "tired" might be generous- it could do with redecoration and modernisation but it was clean and well enough equipped.
The breakfast buffet was disappointing and despite efforts didn't really cater for western guests. We found it a bit disconcerting to be joined at our breakfast table by a young chinese girl and her mother, perhaps it was because we had been seated as close to the tv as you could get and she wanted to watch something.
Overall this hotel is fine, just be aware of the beds!!

this hotel is not ancient ,but in ancient style and it's good location
i like the building style ,like the ancient palace and though the room is a little bit old while the enviroment is reallr good and this hotel close to big wild goose pagoda and tang paradise and neaby the QU JIANG shopping area and easy to find different resturant for meals
and there is one bar street in CI EN XI LU
the hotel offer Chinese breakfast and western breakfast ,Chinese one RMB28/person, western RMB58/person
Japanese Emperor and OLYMPIC TORCH stayed at this hotel before ,what's more ,this hotel rate is cheaper than other common 4 star hotel in Xian
this is what i know for this hotel and my favrioted hotel in Xian
i recommend the friends, who like Chinese Traditional culture and history, this hotel is really a good choice