Okay so I may be used to American and north European hotels where non smoking is the norm but the room I was given absolutely stank of tobacco. It smelt so bad I couldn't sleep. The air conditioning is poor as well and seemed to just circulate the stench of cigarettes around the hotel. The rooms are big and spacious but when i asked for Internet access they said it doesn't work and there was no computer to use for guests. The staff are so rude and initially refused to change my room but eventually did to one not much better. The beds are rock hard, I couldn't sleep and it is situated next to a building site which to be fair isn't unusual. I checked out the next morning. There are much better options in Xi'an within the city walls so don't compromise and come here.