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Kempinski Hotel Xi'an: Traveler Reviews

4.5 of 5
No.6 West Section of Ouya Avenue, Chanba Ecological Development Zone, Xi'an 710021, China
Hotel amenities
Kempinski Hotel Xi'an
Ranked #54 of 1,526 hotels in Xi'an
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163 reviews from our community

    Trip type
Traveler rating
    47
    83
    23
    7
    3
Date Rating
New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Beautiful hotel and gracious staff”
5 of 5 stars Reviewed December 3, 2011

wonderful hotel and fantastic breakfast. lovely place to stay in xi'an.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask travelisbetterthanwk about Kempinski Hotel Xi'an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, VA
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Spend a night in a luxurious cave”
3 of 5 stars Reviewed December 1, 2011

Visited hotel during a Viking River Cruise/Tour. Primary purpose was to visit Terracotta Soldiers and hotel is closer to site than downtown hotels. Hotel and rooms are huge and lack adequate furniture and decorations, but has most of the menities you need -- hotel is not warm or inviting. Room was clean and warm, but cavernous. The buffet breakfast was excellent.
Nota hotel that we want to go back to.

  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Ask Grahambk about Kempinski Hotel Xi'an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernandina Beach, FL
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
“Kempinski, Xian, China”
3 of 5 stars Reviewed October 13, 2011

Recently stayed one night.

Hotel very sterile feeling. No character. Part of Viking River Cruise tour. Don't stay on a rainy day/night. Several people including us had severe water seepage around windows. Carpet wet three feet into the room. A lot of people changed rooms and we could have also. We did not. Rooms very large and we could live three feet away from the windows for one night.

Nothing to see anyway. Hotel pretty remote location.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Ask UncleBenny about Kempinski Hotel Xi'an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois and Naples, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Elegant luxury hotel”
5 of 5 stars Reviewed September 23, 2011

We spent one night here as part of a Viking cruise/land tour. The horel is new and somewhat out of the center of town, but it is set in a beautiful park-like stting. The rooms are enormous including the bathrooms. The amenities are all very upscale and the service is exactly what you would expect. The dining room buffet is excellent in quality as well as quantity. One caution - if you are in the city and taking a cab, be sure the driver knows where he is going - some apparently don't.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Paperdoll1787 about Kempinski Hotel Xi'an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago and Naples FL
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Fabulous Hotel”
5 of 5 stars Reviewed September 15, 2011

Altho' this hotel is out a ways from the city, it is magnificent. The guest facilities are huge and very well furnished. The staff is gracious and the food in the restaurant is excellent. We did have some friends who left the hotel and the their cab had trouble finding the hotel on the way back.

Room Tip: All the rooms seemed to be the same.
See more room tips
  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Ask paperdoll about Kempinski Hotel Xi'an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure on Renmin Square Xian
Great value on a similar hotel
Xi'an, Shaanxi
4 of 5 stars 317 Reviews
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Additional Information about Kempinski Hotel Xi'an

Also Known As:
Kempinski Hotel Xi'An China/Shaanxi
Address: No.6 West Section of Ouya Avenue, Chanba Ecological Development Zone, Xi'an 710021, China
Region: China > Shaanxi > Xi'an
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 1,526 hotels in Xi'an
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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