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“The service was great” 5 of 5 stars
Review of Guan Zhong Hotel Xi'an Nanxin Street

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Guan Zhong Hotel Xi'an Nanxin Street
2.0 of 5 Guest house   |   No.10 Jixian Alley, Nanxin Steet, Xincheng District, Xi'an 710004, China   |  
Hotel amenities
Ranked #15 of 106 Xi'an B&B and Inns
Ortisei, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The service was great”
5 of 5 stars Reviewed June 26, 2013

The place is amazing. The ambience was superb and the room was gorgeous. The staff there were so gracious and welcoming, knew our names from the first moment. Overall, this is a great place to go for relaxing. Amazing staff, great stuff to do during the day. I highly recommend it!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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67 reviews from our community

Traveler rating
    5
    34
    15
    10
    3
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Families
0
6
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
  • Any
English first
Auckland Region, New Zealand
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed October 20, 2012

This hotel is well located for tour groups (many of them here), very central and walking distance to the Bell Tower, Drum Tower and the Muslim market area. Apart from that, the hotel has very little to appeal. Rooms and bathrooms are small and tired, carpets are stained (particularly bad in our room) and the front desk staff mainly disinterested. The hotel does appear to be reasonably clean but there is a seedy feel to the whole place. We were amused to find condoms, sex oil and disposable underware on sale as part of the minibar offerings.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san diego
Top Contributor
153 reviews 153 reviews
44 hotel reviews
Reviews in 38 cities Reviews in 38 cities
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed July 22, 2012

This hotel was part of a tour group. We had just arrived at the Xi'an airport and had no idea that the airport was pretty far from the city. So by the time we arrived, we were pretty tired. The hotel is located on a small dark street. The lobby seemed nice but the workers were not interested in any of us. Luckily we had a guide to do all the talking for us.

The room was fairly small. The carpet had quite a number of stains. This was the first time we've had one of those bathrooms where the shower is just behind a curtain, but there's no tub so water gets all over the floor, so you do have to be careful. There is a price tag on almost everything. We only used the bottled water, but nothing else. There is a shampoo and conditioner dispenser in the shower which costs 2 yuan per squirt. Also, the door was frosted glass that did not lock. By the time we were settled it was past midnight. We had an early call so it was time to sleep on the very, very firm beds.

There was an AC unit in the room which worked fine, and there's not much of a view. The next morning, around 6, I ventured out to find some coffee, and there wasn't anything close by. In fact, there wasn't anything open. So though this hotel appears to be centrally located, I think the tour could of chosen a better situated hotel. It was only for one night, which we were happy about.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Canada
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed January 18, 2012

We spent a night in this hotel as part of our tour of Xi'an. The hotel was conveniently located, within walking distance of the main thoroughfare, but a distance from the train station. It is not a very large hotel, dark and tired, but at least they have tried to modernize the rooms as much as possible. The bathrooms have been renovated, to make it more "spa-like" and are cleaner than what one might find in a typical 3-star hotel in China. They have showers only, but they are better than average for China. What makes this hotel a bit dodgy is that there seems to be a escort service (masquarading as a spa service) on the second floor which we were advised by our tour guide to avoid and may offend some.

  • Stayed November 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Delhi
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 6, 2011

Nothing really wrong with this hotel, but nothing great either. Located in a rather narrow and smelly alley, but well located nevertheless, walking distance to shops, food, ATMs, etc, and a short walk to the Bell Tower. Some of the towels and bedsheets were ripped, but reasonably clean.

  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Top Contributor
121 reviews 121 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed June 29, 2011

Plus: Good location

Minuses: Cramped rooms, shower is not separated from bathroom so bathroom floor is always wet. Mgt. lacks English skills and tries to charge for things you didn't use. Mysterious phone calls to the room late at night and early in the morning. Judging by the demimondaines in the halls and the stuff in the minibar, an adult-themed hotel.

Stayed June 2011, traveled as a couple
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York, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 1, 2010

stayed 1 night as part of a tour. rooms were cold & the hotel couldn't turn on the heating as it stops in march. extra blankets were given out but as there had been snow & rain for days the whole place was cold. the staff did try but it was hopeless for a good nights sleep. clean & good location. safe area & shopping nearby for cakes , water etc good. plenty of choice.

  • Stayed April 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Guan Zhong Hotel Xi'an Nanxin Street

Address: No.10 Jixian Alley, Nanxin Steet, Xincheng District, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Hotel Style:
Ranked #15 of 106 B&Bs / Inns in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:2 star — Guan Zhong Hotel Xi'an Nanxin Street 2*
Number of rooms: 102
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Also Known As:
Guan Zhong Hotel Xi'An Nanxin Street China/Shaanxi

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