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“The service was great” 5 of 5 stars
Review of Guan Zhong Hotel Xi'an Nanxin Street

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Guan Zhong Hotel Xi'an Nanxin Street
No.10 Jixian Alley, Nanxin Steet, Xincheng District, Xi'an 710004, China   |  
Hotel amenities
Ranked #14 of 96 Xi'an B&B and Inns
Ortisei, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The service was great”
5 of 5 stars Reviewed June 26, 2013

The place is amazing. The ambience was superb and the room was gorgeous. The staff there were so gracious and welcoming, knew our names from the first moment. Overall, this is a great place to go for relaxing. Amazing staff, great stuff to do during the day. I highly recommend it!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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68 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
  • Any
English first
Auckland Region, New Zealand
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed October 20, 2012

This hotel is well located for tour groups (many of them here), very central and walking distance to the Bell Tower, Drum Tower and the Muslim market area. Apart from that, the hotel has very little to appeal. Rooms and bathrooms are small and tired, carpets are stained (particularly bad in our room) and the front desk staff mainly disinterested. The hotel does appear to be reasonably clean but there is a seedy feel to the whole place. We were amused to find condoms, sex oil and disposable underware on sale as part of the minibar offerings.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san diego
Top Contributor
111 reviews 111 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed July 22, 2012

This hotel was part of a tour group. We had just arrived at the Xi'an airport and had no idea that the airport was pretty far from the city. So by the time we arrived, we were pretty tired. The hotel is located on a small dark street. The lobby seemed nice but the workers were not interested in any of us. Luckily we had a guide to do all the talking for us.

The room was fairly small. The carpet had quite a number of stains. This was the first time we've had one of those bathrooms where the shower is just behind a curtain, but there's no tub so water gets all over the floor, so you do have to be careful. There is a price tag on almost everything. We only used the bottled water, but nothing else. There is a shampoo and conditioner dispenser in the shower which costs 2 yuan per squirt. Also, the door was frosted glass that did not lock. By the time we were settled it was past midnight. We had an early call so it was time to sleep on the very, very firm beds.

There was an AC unit in the room which worked fine, and there's not much of a view. The next morning, around 6, I ventured out to find some coffee, and there wasn't anything close by. In fact, there wasn't anything open. So though this hotel appears to be centrally located, I think the tour could of chosen a better situated hotel. It was only for one night, which we were happy about.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Canada
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 29 cities Reviews in 29 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed January 18, 2012

We spent a night in this hotel as part of our tour of Xi'an. The hotel was conveniently located, within walking distance of the main thoroughfare, but a distance from the train station. It is not a very large hotel, dark and tired, but at least they have tried to modernize the rooms as much as possible. The bathrooms have been renovated, to make it more "spa-like" and are cleaner than what one might find in a typical 3-star hotel in China. They have showers only, but they are better than average for China. What makes this hotel a bit dodgy is that there seems to be a escort service (masquarading as a spa service) on the second floor which we were advised by our tour guide to avoid and may offend some.

  • Stayed November 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Delhi
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 6, 2011

Nothing really wrong with this hotel, but nothing great either. Located in a rather narrow and smelly alley, but well located nevertheless, walking distance to shops, food, ATMs, etc, and a short walk to the Bell Tower. Some of the towels and bedsheets were ripped, but reasonably clean.

  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Top Contributor
108 reviews 108 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed June 29, 2011

Plus: Good location

Minuses: Cramped rooms, shower is not separated from bathroom so bathroom floor is always wet. Mgt. lacks English skills and tries to charge for things you didn't use. Mysterious phone calls to the room late at night and early in the morning. Judging by the demimondaines in the halls and the stuff in the minibar, an adult-themed hotel.

Stayed June 2011, traveled as a couple
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Los Angeles, CA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 20, 2010

I cannot explain how disgusting I felt at this place. We arrived to a toilet that was literally filled with excrement; it would not flush. When we went to the Front Desk to ask for a room change, they started yelling at us. They explained that the maintenance man would be in later to fix the problem and that they will deal with the problem when they can. WTF?! So, we left for our daily adventure and decided to see what happens. When we returned from a long hike, the toilet was fixed, but they did not have the courtesy to even clean it for us so there was…leftovers. I want to throw up as I’m writing this. You are making a HUGE mistake booking a room at this hellhole. In addition, the bathroom tray that held all the toiletries was all rusted and the sheets were spotted. GROSS.

  • Stayed December 2010, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Guan Zhong Hotel Xi'an Nanxin Street

Also Known As:
Guan Zhong Hotel Xi'An Nanxin Street China/Shaanxi
Address: No.10 Jixian Alley, Nanxin Steet, Xincheng District, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Hotel Style:
Ranked #14 of 96 B&Bs / Inns in Xi'an
Price Range (Based on Average Rates): $
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