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“Excellent Budget Hotel” 4 of 5 stars
Review of Canaan Hotel

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Canaan Hotel
No.4 Red Cross Alley, Shangde Road, Xincheng District, Xi'an 710001, China (Downtown)   |  
Hotel amenities
Ranked #204 of 2,042 hotels in Xi'an
london
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Excellent Budget Hotel”
4 of 5 stars Reviewed May 12, 2012

Staff are great, don't speak much English but were helpful with the use of google translate. Wrote down what we needed for train tickets in Chinese and always made a effort to talk and communicate. Little shop directly outside hotel has a great owner called Wangjing. Does not speak much English but try's hard. Never ripped us off and always got Chinese price for drinks and anything else we needed. The location is great can walk to drum tower easily. Would recommend to anyone on a budget. Beds are hard but this is the Chinese standard.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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45 people have reviewed this hotel

Traveler rating
    4
    29
    10
    2
    0
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
  • Any
English first
Toronto, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 5, 2012

The staff are the best specially a girl called "Joy". we couldn't enjoy more our stay in Xi'an without her help. She provided us a guide scripted in English and easy to understand the bus lines to get around the city and the city's attractions. Even when she is away from the hotel, she gave us her cell-phone number in case we need help.
The room service is awesome. Some staff do not know English but they were really trying to help.
If you need local traditional restaurant, just walk behind the hotels alley
I highly recommend this hotel, make sure if you need help ask for Joy, she is the best.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hokitika, New Zealand
Top Contributor
80 reviews 80 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 17, 2012

A few days ago while in Xi'an I stayed at the Canaan Hotel as I stayed there last year and knew it to be a nice hotel.The room was sparkling clean,and to my surprise had a beautiful balcony
The staff were very polite and friendly and made me feel welcome.Apart from a minor problem with bed bugs,I would definitely recommend this hotel to anyone visiting Xi'an and will definitely stay there again.

Andrew

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canaan Hotel

Address: No.4 Red Cross Alley, Shangde Road, Xincheng District, Xi'an 710001, China
Location: China > Shaanxi > Xi'an > Downtown , Xincheng District
Hotel Style:
#147 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
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Also Known As:
Canaan Hotel China/Shaanxi

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