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“Decent Hotel in good location” 4 of 5 stars
Review of Starway Grand 0773 Hotel

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Starway Grand 0773 Hotel
3.0 of 5 Hotel   |   No.31 Wenming Road, Guilin 541002, China   |  
Hotel amenities
Ranked #30 of 519 Hotels in Guilin
Dumaguete City, Philippines
Top Contributor
78 reviews 78 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
51 helpful votes 51 helpful votes
“Decent Hotel in good location”
4 of 5 stars Reviewed December 19, 2013

The Starway proved to be a good choice for our recent visit to Guilin. The location was great for some of the sights we wanted to see as well as some good restaurants nearby. The room was clean and the housekeeping staff good. While we first got rooms that were not as we desired because of bed size they changed rooms for us to get us what we wanted. The breakfast was just okay but satisfactory. The internet proved to be the worst thing as the reception for WiFi was very poor and then if connected very slow. Otherwise we felt it was a good stay.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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177 reviews from our community

Traveler rating
    20
    91
    52
    10
    4
See reviews for
15
41
6
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sarasota, Florida
Top Contributor
69 reviews 69 reviews
51 hotel reviews
Reviews in 51 cities Reviews in 51 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 8, 2013

A good value close to all the parks, pagodas, rivers and lakes of central Guilin. Probably because we booked and reconfirmed through China Travel Service, the airport pickup went flawlessly. Staff could use a little more English, but made an enthusiastic effort to help. Chinese breakfast buffet was outstanding.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed October 2, 2013

I decided to book this hotel because it offered a complementary pick up from the airport and the hotel was in a good location. Prior to leaving the UK I had received confirmation from the hotel that they would meet us at the airport. This did not happen therefore I believe that the hotel advertises this service to gain your custom. We therefore asked if they would drop us of at the airport to fly back to UK hotel staff refused this request said this was an option only when arriving into Guilin.
We stayed for 13 nights and the rooms are not comfortable at all, ideal if you are only staying a couple of nights. The hotel room is very basic with rock hard mattresses. The bathrooms and the room floor were not always cleaned. In addition I killed a large cockroach next to my bed left it in a prominent position for the cleaner and surprisingly the cockroach was still there for five days prior to flying back to the UK. There was a huge damp patch across two walls with plaster work falling off.
I continually had to ask for toilet paper because the cleaner rarely left us any. I arranged and agreed with the receptionist for a late check out for 16.00 hrs was told it was not a problem usual check out time is 12.00. The hotel requested and were assertive that we vacated our room by 12.30. The hotel staff was very unwelcoming especially staying there for 13 nights they did not say hello or acknowledge us as we passed through the reception area. On the odd ocasion when the cleaner attented to our room a supply of teabags were stolen.I did not mind but I wished she had left some behind

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qiryat Ata, Israel
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 30, 2013

The hotel is not bad, just average and you get your money's worth. We had a complementary pick up from the airport which was well coordinated with a nice English speaker emplyee and everything went smooth (though we were prepared to be disappointed after reading other reviews about it). I did have a misfortunate experience in shower room, which got flooded after a nice long warm shower. Aside that the room was clean enough.

The location is good. Walking distance from the night market on Jiaotong Rd. and the bar street (though the last was disappointing on a Thursday night after 11pm. Also there are many turistic sites around such as the Elephant trunk cliff and 7 stars park.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 29, 2013

The hotel is in a good location and is the right price but I was pressured to get on board their package boat ride. How so? Well, I got in late, around 11pm and hit the bed soon after. Around midnight my phone rang. It was the tout, I mean my ride that never showed at the airport, wanting me to sign up for the boat ride. How thoughtful, at midnight!
I did end up taking it though and found out how much I was over charged. Much of the time was spent in shopping malls before the ride started.

Stayed March 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 11, 2013

We selected the Starway Grand largely because of the advertised "complimentary round-trip airport shuttle" among the services. They did send someone to meet our flight -- but made us wait over 2 hours for other guests to arrive before we could leave the airport, so we missed the Li River cruise that was our main reason for coming to Guilin. And upon check-in, we learned that the return airport shuttle is NOT complimentary, but they could charge us 150 yen for a taxi (which locals tell us should cost around 45 yen). Otherwise, hotel is okay. Cute 60's-era rooms with colorful shaggy chairs, the wi-fi works great, and the room has a mini fridge (though it makes a loud buzzing noise). Staff spoke enough English to help us, and the location is great -- 1 block away from the water.

Room Tip: We had a room facing the street, fun for people-watching and not too noisy (5th floor).
See more room tips
  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
110 reviews 110 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed January 28, 2013

We travelled to Guilin on the 24 January 2013 and stayed one night at Grand 0773. We had free pick up from the hotel from the airport upon arrival. Once we reach the hotel we were straight away checked into our room, even though it was before the check in time. The service from the front desk personnel was very efficient, fast and polite. The location is excellent. You can find good cheap food just across the street from the hotel. And shopping is within walking distance with good choices, reasonable pricing. The night market is also very very near by. So is Kentucky Fried Chicken.

The only disadvantage was they speak very little English. So, if you can speak a bit of mandarin it would definitely be of great use when you are in china.

If I go back to Guilin, I will definitely stay at the Grand 0773 again.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Starway Grand 0773 Hotel

Address: No.31 Wenming Road, Guilin 541002, China
Location: China > Guangxi Zhuang > Guilin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites
Hotel Style:
#28 Best Value Hotel in Guilin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Starway Grand 0773 Hotel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Grand 0773 Hotel

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