We did not have any problems and found everything fine and clean. The room did not smell of smoke, although apparently smoking is permitted as the room had an ashtray. air conditioning working very well. We speak enough Chinese to manage without English. You may not find much English speaking help here. I rather enjoyed the more traditional Chinese look of the hotel and room. The bed are also more usual very firm Chinese mattress, so this may be an issue for Americans used to much softer bed. Great price and great location. We went to the hotel restaurant for fine dim sum breakfast, and other morning walked down the street to the bakery for coffee.